Theseepcompany Reviews

They are just here for the money - avoid

I stupidly did not know you could order less than the 12 pack of sponge scourer by going to Amazon I debated a long time investing in a years supply After the first use it started to disintegrate how could you put that in a washing machine After a few more uses the scourer side has stained so badly it is going black At 25 this was an expensive mistake while I was just trying to do my bit for the planet

Poor quality washing up gloves

Here for the money - avoid I have placed an order which by mistake had an old address Within 1 minute of placing the order I contacted SEEP asking to please change the address I got no response for the whole day I contacted them again at the end of day - no response still The day after I finally get a reply saying it s too late and that my only option is to ask the person that I don t know living at the old address which is 100s of kilometers away to reject the parcel - thank you so much I wonder how much you are helping the environment shipping things that are not needed to a wrong address and not putting any effort whatsoever in trying to be conscious

Failed to deliver

Bought their washing up gloves and am very disappointed They are very thin and both pairs I have used so far have punctured within a few days Will have to go back to some better quality gloves

I ordered over 3 weeks ago

Two weeks after placing my order I am yet to receive anything I have emailed twice asking for a status update with no response

Extremely Disappointed with The Sleep Company

I ordered over 3 weeks ago payment was taken and the order status notes that the order is unfulfilled - not sure if that means it is delayed or will never happen or what I have emailed and await response but wish I had checked reviews before

Shockingly bad

I am extremely frustrated with my experience I ordered a Smart Ortho King-size mattress 78x72x6 on 10th Jan 2025 but the wrong size was delivered on 20th Jan 2025 After officially reaching out via email on 28th Jan 2025 for an exchange to the correct size 78x70x6 and upgrading to the Smart Ortho Pro I paid the excess amount requested I was assured the correct mattress would be delivered promptly However it s been 45 days and I still haven t received my replacement mattress I ve followed up repeatedly but there s been no clear solution or timeline provided This lack of communication and service is completely unacceptable especially from a company that claims to prioritize customer satisfaction This should have been a simple fix but it s turned into a nightmare The Sleep Company it s time to deliver on your promises I expect my order to be resolved immediately

Don t waste your money

Really disappointed with the quality of the gloves Very thin and don t stay up my lower arm - they fall down like school socks that have lost their elastic The year s supply of sponge scourers was also an expensive mistake They are stiff to handle you have to really scrub at any stains on anything - no where near as efficient as the supermarket ones with the green bit on them Until there is something on the market that is eco friendly and actually better than the thing it s trying to replace then don t bother I made an expensive mistake and I m fuming The order also took ages to arrive even though the money had been taken

Genuinely good products that work and

Genuinely good products that work and solid eco credentials I had been looking for a good swap for my plastic sponges and have tried a lot over the years but this is the best so far Product last a really long time