Based on authentic user experiences
The Reviewer
6780 reviews
N/A
10 months ago
Order never delivered
Never delivered my order Never replied to my emails
Paul
6780 reviews
N/A
10 months ago
Very poor
Just to echo what other reviewers are saying about thesefootballtimes I have given 1 star but would have given 0 if it was possible I ve been a customer of thesefootballtimes for a number of years but something has gone very wrong recently I did not receive the Everton and Uruguay magazines whiich according to my records I should have as I had a valid subscription which I renewed in February 2024 when I still had one remaining from my previous subscription When I contacted them regarding this via email and their support contact on their web page which says you will receive a response within 72 hours I have heard nothing At the very least I should receive a refund for the two magazines missed or an explanation of what has happened I have been a customer for a number of years and have purchased a large number of magazines and intended to continue and purchase all of the reprints However enough is enough I will NOT be renewing my subscription due to the abysmal service I have received over the last few months This is a shame as the magazine is excellent and until the last few months the service has been fine Judging by the number of poor reviews that have been posted over the last two months with none before this I see I am not alone in experiencing these issues
CH
6780 reviews
N/A
10 months ago
Non delivery
Ordered two issues in May Chased up after a month waiting to receive the items Eventually got an email back saying they would send the items out again 3 months later still nothing received 30 I ll never see again
Aaron
6780 reviews
N/A
10 months ago
Appalling customer service
Customer service is one of the worst I ve had experience with An order I placed just under 3 months ago never arrived payment was of course taken and their support email got back to me six weeks ago now saying a replacement would be sent out which clearly hasn t happened Since then I ve tried to contact them numerous times via email and through their account on X Twitter which they re very active on asking about my order or for a refund and have received silence I ve purchased approximately 20 issues but will be avoiding in the future after this experience and won t be purchasing again Very frustrating as the product is a good product but not worth it incase anything goes wrong and they essentially steal your money which has happened in my case
Jon Payne
6780 reviews
N/A
10 months ago
Magazines not delivered and no response from customer service
I recently ordered four magazines together with a four issue subscription total cost 98 00 19 00 delivery on 23 July the order was finally despatched on 9 August however when it arrived it only included one magazine not the five I was expecting I therefore followed up several times with their customer services using the email address provided but never received any response I am now following up with my credit card provider to try and get a refund
Billy McGinty
6780 reviews
N/A
10 months ago
Order not received
I recently ordered the Paul Gascoigne edition from These Football Times the magazine never arrived I have emailed the support team twice in relation to this with not even a hint of a reply Had I been given the option 0 stars would be my rating My advice would be not to order from this company A very disappointing experience
CC
6780 reviews
N/A
10 months ago
Awful Customer Service
Ordered a magazine for May 2023 never arrived Have spent the time since trying to organise a replacement but I ve not received a response in a year now they couldn t care less I understand things go wrong but ignoring your customers is classless
J Wallace
6780 reviews
N/A
10 months ago
Won t stop harassing me after a single
Won t stop harassing me after a single purchase Unsubscribed a dozen times wont stop emailing me now blocked
