Theshirtcompany Reviews

Awful systems Never again

Awful systems No order confirmation until prompted Site wouldn t accept password and then ignored multiple requests for change Stupidly I re-ordered from them Received delayed confirmation and then at 4 15 pm next day an email that product is out of stock Never again Avoid

I have had an awful experience

I have had an awful experience My item took as long as my daughter s item from China the quality was terrible and I am still trying to get refunded Avoid this company

Refund not forthcoming

I brought 2 shirt which ended up too large for me I returned these and the company ack the return I have yet to receive a refund and no response back to my emails or messages on messenger - radio silence Very poor customer service I am out of pocket by over 100 which I am fighting to get back Do not use this company at all

Unnecessary and unacceptable

Terrible sent my package to the wrong address homeowner brought it around to me two weeks later as they were on holiday Driver falsified my signature Attempted to send my parcel back as I needed the suit for a wedding but had to purchase another one at short notice because of this mess up Company didn t care or want to know and came up with some rubbish that the tags was not situated properly Whole process was a joke and will not be purchasing ever again Quick enough to take your money but when there is a problem they come up with pathetic excuses not to refund I will say that the suit looked epic and wish I could of worn it

Complete crap

Complete crap So thin uou can see right through it DO NOT WASTE YOUR MONEY

This is a very dishonest company

This is a very dishonest company Do not waste your time buying from them- overpriced and not worth it First they tell you you can return your item for an exchange then the next thing you are told this is not possible after you have shipped your item and wasted so much money on shipment then you get an email the confirmed exchange for your items were sold to someone else Totally a scam

No reply non existent customer service

Asked for advice before buying a dress no reply to emails sent So purchased the dress anyway it s nice but completely see through-again tried to contact and absolutely nothing I m glad I didn t pay 150 for this dress You can send items back apparently but a month on and I m still waiting for a reply A joke company Go somewhere else instead

A company that are impossible to contact

After using this company for a few sales my blouse didn t look nice I activated return and it refused order number this company does not have a phone line and to send them a message was near impossible their website would not go past the robot images tried at least 8 times Luckily I still had a reply from them 4 years ago on the system so sent 5 messages finally got Did you do this and this yes I did they do not answer anything Shame as all previous orders I have loved this blouse had no shape still trying to get a reply day 4 My only thing is to report them to the credit card company and freeze the sale

Bad quality no customer service

Really bad quality of fabrics Customer service doesn t exist They sent me a dress that is all stained and I need to handle the delivery for the refund myself they don t care It s not as professional company as they re trying to show through the website nice pictures etc In general the prices are not low so one would expect the quality is decent