Thesmartwashltd Reviews

Very thorough clean

Very thorough clean did my Tesla and boyfriends car

hi im Wayne I was looking for a mobile

hi im Wayne I was looking for a mobile car valet for inside out plus deep cleaning and recolouring my convertible roof I was looking on the website and found a load of companies but was charging over 500 I was luckily enough to spot the smart wash LTD I ordered the works inside outside and the roof completely done I only paid 220 I m well satisfied with the outcome I would definitely recommend this company before anyone tries out another company so many thanks to faith and the rest of the team

Great job

Professional and did a great job Would definitely use this service again

Amin did a great job in cleaning out

Amin did a great job in cleaning out the car and ensuring all work is done down to the tiny detail Excellent work

They done a great job

They done a great job I am very happy with you work You meet my expectations and am very happy and also recommend others to use your services

Not really much to say

Not really much to say had 2 cars booked to clean today got a text saying they will arrive between 800 to 0930 by 11am still nothing tried contacting but got no response so I just assumed no one was coming I understand things happen but it would of been nice to off been informed saving me to get up early on my one day off work booked with someone else in the end

Please avoid this company PLEASE

I want to write this review about this Dishonest company as an employee that worked for them for not even a full day On the 6th Oct 2024 I picked a VW van from a colleague to start my 4 days on shift for the first time on the 7th Oct 2024 At 8 30 am on the 7th Oct 2024 I took the Van to Watford to fill the water up at a local filling station On the drive there I realized the front breaks were not feeling right and the car felt unsafe to drive I then pulled over to do an inventory and safety check to update the company of tools and products I was very shocked to see basic tools and equipment missing from the van which was needed to complete treatments for the day After I noticed this I notified The Smart Wash team to see if I could get the products needed for jobs bought for me or go to a depo to collect My 1st client was at 11am and I had messaged the company to call the client as you don t get given clients contact details and see if they could rebook them as I didn t want to do a mediocre job especially on my first day I was told by a female staff member that they wouldn t cancel and were still willing to take their money I told them I wouldn t be taking anyone s money without doing the job properly and to reschedule the client Clearly not caring about the customer she then suggested that and I should try to upsell the client a more expensive service knowing that I didn t have the proper tools in the first place As I didn t have a number for the client and they were 10 mins away I drove to their house and explained why I wouldn t be able to do any work The client told me they had called him to say that I was sick instead of being truthful When I left the client I took the van to my dad who is a trained mechanic with over 40 years experience He assessed it that it should not be on the road and was dangerous I then done some research into the company and the rest of the fleet vehicles When I discovered the van I was driving had failed its MOT on a few occasions The most shocking part was the van had failed its MOT on the 19th December 2022 with various defects but yet passed the same day and still had the same defects The van till this day still has the same issues in 2024 how can this be I decided that I didn t want to work with a company with such low morals and principles and so contacted Nathaniel to pay me for any work done and to collect his van upon receipt of payment Holding a car key until payment is also what he teaches his employees to do with customers I then made plans with the owner to drop the van off where I picked it up from but then decided the company could pick it up from my home address due to the inconvenience After finding all this out I went to VW specialist in South London were I was told to contact DVLA and the police to report the van and the company due to negligence of due care from Nathaniel On my way home I was pulled over by traffic police to tell me that Nathaniel AKA the owner of The Smart Wash had reported the van as stolen How did I steal the van Well the report was that I went to Essex bearing in mind I already had the van the night before in London jumped over the fence and fought with staff for the keys and took off in the van When I told police I had not been to Essex only to Watford to fill up the water tank they laughed I was able to prove my whereabouts since 8 30 am on the 7th oct 2024 The police inspected the van and agreed it should not of passed its MOT due to its poor state Me and the Police officers quickly realised Nathaniel had been taking his vans to a dodgy garage that will pass the MOT for him this shows his lack of integrity for staff safety other road users He lacks basic ethics and integrity I would like to note that I terminated my position at The Smart Wash LTD the same day I started this is not a malicious review but a truthful and honest one On the 1st day I was shown to lie and deceive customers out of their hard earned money for a very POOR detailing company I am someone who loves cars and takes pleasure in my job and working with any car I enjoy seeing a client happy from the job I have done with their prized possession and making them feel their money was well spent My name is Keon and my number is 07736551086 if anyone has any questions feel free to call me as I will be reporting him to trading standards DVLA the lot please believe all on the negative reviews you seen about TheSmartWash Ltd and Nathaniel and avoid this company and booking in your cars with staff members that have only had training for 3 days on cars and planes So he can t even be honest like i said my number is on here people So if anyone would like proof feel free to call me My last job I left due to a family situation Me and my last employer parted ways And these cowboys well again if you need proof people I have all the text messages and voice notes Avoid avoid avoid

Don t use this service today I got my

Don t use this service today I got my car engine bay clean and now my car is not starting at all the specialist claimed he knows what he doing didn t cover no plugs nothing and used jet wash then steamed for 10mins I was expecting steam now I m sitting here waiting for RAC I strongly advise to avoid these ppl ghsy don t know what they are doing