Thestickybrand Reviews

They just tell you what you want to

They just tell you what you want to hear you ll never get your product on time and they keep saying it s going to be ready on certain days but it never is Going to call my credit card company right now to cancel after 20 plus messages I can tell I m not getting anywhere Also they don t even have a phone number and they can take them up to 48 hours to respond to email When I tried to upload my file it wasn t working so it took them 4 days to send me a link to upload the correct proof What a mess now I have to return my clients money and be embarrassed that I couldn t provide a product I promised

Customer service is terrible

Customer service has been terrible with responding to issues My order has completely disappeared from my account but the charge is still on my card Things take WAY longer than they say

35 of order was missing

Out of an order of 1300 stickers 13 orders of 100 455 did not arrive which is 35 per every 100 or 35 Again we paid for 100 of each and did not receive 35 of the order

Stay away Stickers a cheap becasue you get what you pay for

Can t call anyone Customer service is a joke Eventually we found out the stickers were shipping from South Burlington VT and we needed the stickers for dates in VT but we can t pick them up they no longer offer local pickup They have now sat for two days with a USPS tracking and sticker already printed and they can t reprint a shipping sticker Funny because I can and do for clients fairly often and they are a sticker printing company - So we got a cheap price for a product that we can not use for their intended purpose On their website it shows 4 9 stars reviews Based on the reviews here I would say that isn t exactly true Maybe 4 9 stars from the reviews they accepted Very questionable business practice for sure

Missing order but cleared bank

Ordered stickers which show cleared my bank account but they claim to have no record of it Customer Service is not helpful at all It almost seems like the CS rep isn t even reading the emails before responding Stay away

Poor quality backs do not come off

Poor quality backs do not come off cleanly and we wasted a bunch of stickers because of this Slow to ship despite paying for expedited shipping When inquires about the reply was we don t control it so they charge for it but don t make it happen

Disappointing Experience with Slow Turnaround Time

I decided to try The Sticky Brand instead of StickerMule as I prefer not to support companies with racist or bigoted views Unfortunately the experience has been disappointing Despite paying for expedited shipping the turnaround time has been extremely slow My boyfriend had similar issues with them as well

Despite paying for expedited shipping

Despite paying for expedited shipping the turnaround time is extremely slow No phone number to contact the company Email responses are vague and unprofessional With no updates to my order I will never use this company again

I am sorry I tried Sticky Brand

I am sorry I tried Sticky Brand will not use them again They did not give realistic production shipping times If they had I would not have ordered through them I received an email that at they had been shipped on a Monday after 6 days in production longer than they said This was a simple round sticker Then for two days when I would check tracking it still was not processed by USPS just sitting waiting to go out My stickers will arrive after I return home from my event Production time was way longer than they say there s no way to get ahold of anyone or leave any reviews on their products I am back with Dticker Mule next time