The Store | Certified Open-Box and Refurbished Electronics
Based on authentic user experiences
jason briggs
6731 reviews
N/A
1 year ago
Buy something new for a few dollars more you ll be happier in the end
I don t even know where to begin first I didn t get the 10 off my first order plus I went earlier in the day and it was 250 for the TV I tried waiting as long as possible for the 10 coupon to show up in my email but it never came so I went later on and looked at the TV on the website and it went up 20 so I was like oh no I bet I get it now before it goes up anymore second I had to wait many weeks for it to show up they kept changing the date there was a couple days where they changed it a couple times in the same day unbelievable when it did it was in a box three times the product size I took it out of the box and they sent me the wrong pair of legs for it so I could not stand the TV up when I took the TV out I saw that it was very dirty on the screen when I tried wiping it down a lot of it didn t come off and I realized it was millions of little teeny scratches now it was advertised that you would see a couple scratches no there was many patches of scratches they also advertised that they clean and sanitize the product the remote control was disgusting it looked like it was covered in covid or some other type of flu for salmonella it was sticky and full of gunk but it just keeps getting better so for the hell of it I go and plug it in and it doesn t work it has two red lines going down the side and some Blue line scattered throughout that you can t see unless you look very very close so as of now I ve been going back and forth with customer service they wanted me to try to put this big big box in my car and bring it to a place to have it delivered back to them I told them that this could not be done it will not fit in my car I would probably have to rent a U-Haul to get that somewhere so now out of nowhere I have a delivery guy show up at my house and tell me they re here for the package nobody told me anybody was coming to my house I would have loved for them to take the package but I didn t have a printer to print out the slip that they had sent me they told me the guy was going to be here between 9 00 a m and 4 00 a m another problem is they told me at 9 44 a m that day this place does not care about you it is a scam in my personal opinion I think they should be shut down
Vi
6731 reviews
N/A
1 year ago
Another selectively scamming website
Another selectively scamming website Don t trust them
Ruth
6731 reviews
N/A
1 year ago
Would give 0 stars if I could
Would give 0 stars if I could Where are the headphones I ordered Where is the refund for the headphones I did not receive A scam A con A fake A fraud Avoid like COVID
Matthew
6731 reviews
N/A
1 year ago
Ordered a tv
Ordered a tv got a confirmation email that order sat pending for a few days i contact them via email said they cannot find my order i contact via messanger they say my order number belongs to someone else asked me for screen shots i gave screenshots they say they cannot find my order and will escalate my request and get back to me the same tv on their site is now priced hundreds higher bait and switch i guess i received a new message about not being able to find my order and that they will refund and it was about a completely different product i think actual monkeys are in charge of this website
Anna Rae
6731 reviews
N/A
1 year ago
I ordered a laptop just a few days ago
I ordered a laptop just a few days ago and they have already changed the shipping date 3 times Two times in one day keep in mind Also I checked out the laptop I bought today on their website and It MAGICALLY all of the sudden went up 40 bucks in just a couple days It s not a brand new laptop It s two years old It s a 150 dollar refurbished crappy laptop and they upped it to 190 after I ordered my first order It seemed all their prices went up once they knew they had my business Now we wait for my laptop Now I m nervous Uh oh I will update this once I get it
Anna Rae
6731 reviews
N/A
1 year ago
DO NOT BUY
DO NOT MAKE THE SAME MISTAKE I DIDI got the laptop and it was fine came in 5 days whatever but I didn t like it so I returned it It s been over 2 weeks without any money back I can not afford to just lose 200 dollars They just keep telling me to just wait but they are saying that it only takes 2-7 business days ITS BEEN LONGER They just keep giving me the reach around and I have no idea what to do or what my next step should be
Amanda McNulty
6731 reviews
N/A
1 year ago
Nope
I ordered shoes from this site A red pair a white pair and a grey pair What got was delivered was 2 red and black plaid pairs and a leopard print pair I have sent several emails and cannot get any response
Scott
6731 reviews
N/A
1 year ago
Part shipped but was never delivered
I ordered a tablet and was informed it shipped a day later The shipping number said it was awaiting pickup for a week before I asked support about it They told me the shipping department would expedite the package and to give it a few days Another week later and it was still waiting for pickup I asked again and was told the package was lost and they didn t have another to ship and refunded the order Two weeks later and I still have not received the refund to my card
dprice
6731 reviews
N/A
1 year ago
TV arrived broken was returned no refund issued after weeks
I ordered a refurbished Samsung Serif TV from TheStore com It arrived broken cracked casing and wouldn t turn on It was insufficiently packed with only one part of the protective styrofoam in the box and a bit of bubble wrap that we inadequate to protect a TV during shipping I filed a support ticket when it arrived 24 days ago they escalated me from chat to email had me take photos videos reexplain several times Now it s been weeks I have long since sent the TV back and it s been received but they say there Your refund has been issued but due to some technical issue it hasn t gone through We have escalated this to be checked and issued asap This was 10 days ago Do not buy from this site They are terrible with returns and refunds which are often needed for refurbished products order TS-00001277
Sam Dallyn
6731 reviews
N/A
1 year ago
Switch
I love this site I found my Nintendo switch here
