


Based on authentic user experiences
Eric T
6730 reviews
N/A
9 months ago
Great customer service
NOTE This review is specifically about customer service and not the product itself I came home excited to try out the product but was dismayed to find an empty package in my mailbox The USPS the entity responsible for delivery to my home had placed a couple of labels on the package saying received empty and received without contents I took a picture of this and also noticed that the plastic shipping envelope appeared to have a defective seal on one side and did not seem like it had been cut open I found the link to support in my order confirmation email and sent them a message including the photo of the label I received an email from Amanda in support apologizing for the mishap She also said a replacement order had been placed and to watch for the confirmation email Great job by Amanda and the customer service team
JDavis
6730 reviews
N/A
9 months ago
Excellent Customer Service
I have not yet received my products but have already experienced the incredible customer service this company offers Amanda went above any expectation I had about an inquiry I made after I had already placed my order Thank you Amanda
Jim Rodriguez
6730 reviews
N/A
9 months ago
I m rating the customer service of Amanda
I m rating the customer service of Amanda I had an issue with my order and she was quick to answer my questions and address the issue My shipping issue was resolved with little trouble I appreciate that so much Thank you again Amanda
Barathan Arumugam
6730 reviews
N/A
9 months ago
Great customer service
Yet to try the product but need to make special mention of the service from Lauryn Missed the delivery and Lauryn helped to coordinate and have it re-delivered in a short amount of time Lauryn was meticulous in following up on my query and keeping me posted on every step Thanks Lauryn
Gerry
6730 reviews
N/A
9 months ago
I was initially disappointed because
I was initially disappointed because after waiting for my grey reverse bar to be delivered I saw nothing in my mailbox but an empty ripped plastic bag I sent an email explaining what happed along with a video showing the condition of the plastic bag to Mane support I was expecting to wait for a typical response of 2 days later but I was really impressed when I received an email from Amanda from customer service on the same day with a replacement order No questions asked no run around and no bs My grey reverse bar replacement order is now being shipped and I could not wait I really appreciate the level of customer service I received from Superior Mane
Rosa Vella
6730 reviews
N/A
9 months ago
Missing item in my order RESOLVED
I recently placed an order for shampoo and conditioner but only received the conditioner I emailed customer service and Lauryn was so helpful She not only ordered the shampoo and shipped it to us but she also gave us a coupon code for a future purchase Thank you so much for going above and beyond
Ghanashyam Sateesh
6730 reviews
N/A
9 months ago
I have had positive results with the
I have had positive results with the Root Activator Spray I should note that I seemed to be in early stages of receding hairline So I just started with the spray Super surprised how well it worked for me Hence just ordered the shampoo conditioner as well
Baz
6730 reviews
N/A
9 months ago
Some of the best customer service I
Some of the best customer service I have seen No fault of their own but the delivery company delivered the item to the wrong address I contacted customer service and they could not have been more helpful Firstly they got back to me within a day Secondly they tried to locate the item which was unsuccessful so they did not hesitate to resend the item Highly recommend the company
G
6730 reviews
N/A
9 months ago
I ordered the Shampoo Conditioner I
I ordered the Shampoo Conditioner I love it It s only been a couple weeks but I m seeing results I look forward to using it every day as it smells feels good
dhr R M Joosten
6730 reviews
N/A
9 months ago
Bought shampoo and conditioner
Bought shampoo and conditioner DHL did not deliver the shipment Mane Superior solved the problem within a day That is great service which you don t see so often no more even better products I will for sure return to their webshop Thanks