The Warehouse NZ | Everyday Low Prices - Kiwi Owned
Based on authentic user experiences
kisa mekz
6731 reviews
N/A
8 months ago
Team members too lazy to offer assistance
I asked 4 different people for assistance on a size for a dog jacket I had searched for making sure I d thoroughly looked before having to ask for help every single staff member pointed me to a different staff member to ask them for help finally ones that were within the team meeting smiled and pointed to the lady by the self service counters I m asking her hands full and she again points me in another direction when I asked if she could check a size for me baring in mind at this point she was telling me to go to a desk past all the checkouts clearly seeing I was looking for this size so I could check out otherwise in order to get to where she was telling me I could get help from I d have to check out first then go back inside and check out again meanwhile she s pretending to be busy reorganising the lolly section by self service and every other member willing to help was in fact actually busy within there 9am morning meeting so I just left terrible customer service and lack of assistance might as well make this place completely AI generated considering no actual person free outside of the meeting was willing to help
BOP Forager
6731 reviews
N/A
8 months ago
Online shopping just a mess
Using The Warehouse app to shop feels like using Aliexpress Way too crowded bordering on illegitimate For every legitimate in-store product the app search results yield is a cheap looking oddly priced product with a stock image photo and sweatshop vibes from tHe MaRkEt If I ve come to The Warehouse app to shop I want to shop from what The Warehouse has If I went to the Noel Leeming website to shop they wouldn t stick all The Warehouse results in there too Why shove The Market in there like that You don t see PAKNSAVE and New World overlapping and they re owned by the same parent company Foodstuffs has faith that shoppers knows what they re looking for The whole concept of The Market even overlapping The Warehouse while also being its own thing clearly shows how out of touch they are from consumer demand
Nick k
6731 reviews
N/A
8 months ago
Look at how expensive their fragrances
Look at how expensive their fragrances are It s ridiculous It s twice as much compared to Chemist Warehouse and Perfume NZ No wonder people are turning away from shopping there
Ken
6731 reviews
N/A
8 months ago
Hopeless service Sylvia Park
Hopeless service Sylvia Park Inquiries counter short Asian staff very opinionated and judgmental He needs to be taught Customer service he should know he is there for customers and not a police inspector
Andrew Driver
6731 reviews
N/A
8 months ago
Very disappointing with Manukau store
Did an online order to pick up from the Manukau store on Wednesday majority of my order are in stock apart from 2 items that needed to be shipped Emailed me on Thurday saying all of my order are out of stock saying they ll get back 2 me within 24 hrs but its been 48 hrs and nothing Kept checking their store and its still in stock I don t know if they re 2 lazy to pack my order or what Very disappointed as some of the stuff we needed urgently
Katie
6731 reviews
N/A
8 months ago
Their tech inc mouses stop working
Their tech inc mouses stop working after a few days I ve gone through several of these computer mouses
Jill Foster
6731 reviews
N/A
8 months ago
Warehouse northcote is rubbish
I order razors lynx socks etc To be Couriered by New Zealand Post When it doesn t arrive I contact them and they tell me oh lynx is dangerous it s going to take another week to deliver they did not have this listed on their site and tried to tell me it wasn t their fault I said change your delivery company
Raighana Joseph
6731 reviews
N/A
8 months ago
Very disappointed
Hi have an account with Warehouse Mobile The account went down yesterday and I cannot reinstate it and it is impossible to speak to any person Anywhere isn t time going by the reviews with this company that you stood up and was counted There are no real people running this company now if you happen to strike a chat bot they know nothing whatsoever I need to speak to someone regarding this account Who do I contact No wonder The Warehouse is going down the gurgler Regards Ken
Leon Fourie
6731 reviews
N/A
8 months ago
I m not impressed with this mobile
I m not impressed with this mobile service and have been lied to about minutes rolling over I don t recommend this service and as a result I ll be changing providers If business lie to loyal customers they deserve to lose them To be honest it s not even worth a one star
Nomani
6731 reviews
N/A
8 months ago
Non working keyboard
I went in there and bought a keyboard the back of it says that it comes with a cord to plug into the wall so the keyboard can start It did not have the cord in it and I put the batteries in the keyboard for it to start and it didn t start and it doesn t work 40 dollars Mad