


Based on authentic user experiences
Scott
6731 reviews
N/A
5 months ago
False lead times no trust in this company
UPDATE I had an email from this company apologising and stating they are still sending out the case Its STILL not arrived and they are refusing to give me a refund despite openly telling me they would as per message below The worst customer service ever Useless company if you are looking for a simple case to be delivered in time I have spent an extra 20 dollars on the fastest service they advertise and i have now been told its 21 business days For a fast tracked service And they have refused to refund the shipping fee No customer service at all Give this company a miss
Ian Fraser
6731 reviews
N/A
5 months ago
Disappointed
After ordering I received 3 messages asking me to complete my order Confirmed the order has been actioned Emails stopped I received the fold 5 case within a week Unfortunately the case does not fit the fold 5 Emailed company Have not heard back Alao worth noting the gold trim is copper Still attractive though 23 Nov 23 Still no joy Products look attractive but probably wise to give this company a miss unless you are in China so you can knock on their door Keep you updated If the company rectifies the situation will let you know16 Dec 23 I thank the company for their reply and assurance that I will be contacted I have certainly received emails about products I may be interested in Up to today no mention of the fold 5 case refund or replacement 19 Jan 24Keeping you informed Despite emails to the company with photos of the problem and the response the company put on this website Dec 24 almost a month after the purchase I have not received any email from the company I gave gone to Samsung for a case for the Z fold 5 not as pretty but it fits and functions as advertised And of course they are an ethical company Lesson learn t
Maneesh Dungarwal
6731 reviews
N/A
5 months ago
Samsung galaxy fold 5 case status
Please can you kindly tell me the position of my package I received an email telling me my order was delivered but to my surprise no package was found anywhere and no package was delivered or received by me Please where is the package and which carrier was the update given from
CM
6731 reviews
N/A
5 months ago
Shocking quality
Shocking quality included pen is a piece of plastic with a rubber nib useless Case is flimsy and the plastic that covers the screen makes it so unresponsiveGold colour No more like copper Overall scam feeling Not worth 20 euro let alone 60 avoid at all costsEdit I e mailed directly for resolution Will update when I get a replyEdit 2 After e mailing the company with a detailed e mail my reply from them was what can we do for you Honestly waste of time money and effort Absolute cash grab
Aneesa Seedat
6731 reviews
N/A
5 months ago
Horrible quality
Horrible quality The adhesive fell off the front cover before I was able to even put it on The ergonomics of the case if awful It s difficult to touch the volume and power button It took a month for delivery and they charged 49 I am beyond aggravated
Kjetil
6731 reviews
N/A
5 months ago
Possible Scammers
I purchased a cover in April 2024 I waited at least a month to follow up on the delivery Eventually I received a reply and I was told that the courier could not find the address even though I receive parcels from couriers almost daily Tracking the parcel also shows that it was never collected I was informed that another case will be sent but I never received a new tracking number and the original package still hasn t been collected At the time of writing in August I have still not received it For the past two months I m being ignored and my request for a refund is also being ignored
adrian price
6731 reviews
N/A
5 months ago
Extremely poor quality
For the price it s junk quality The first time item came with broken hinges When phone is opened and stand clip opened to make it stand the clip pops out Useless They sent me another piece but the stand clip still pops out I give up PLEASE DON T GET CONNED It s a complete waste of money and time
Peter Bouchard
6731 reviews
N/A
5 months ago
I accepted the text solicitation for an
I accepted the text solicitation for an additional car dash charger I did not realize that the phone case that I bought from them would not fit I expect that they knew that it was not compatible The return window was 7 days That s outrageous never again don t fall for it
Numbaone Lobsta
6731 reviews
N/A
5 months ago
I ordered a Samsung folding 4 cover
I ordered a Samsung folding 4 cover they responded they can t find my order or payment and yet money has gone off my account
Jenny Xue
6731 reviews
N/A
5 months ago
Delivery without all items no contact with support
I ve ordered both a phone case value of USD 39 95 and a phone charger stand for the car value of USD 59 94 Delivery times were O K but only the case arrived I contacted the delivery service in my country and they explain they only had that one package to deliver to me and to contact the seller I ve now sent an email and submitted three messages in their support queue with absolutely no response Stay away from this company Update 12 09 24 Been contacted about the missing item they wanted a picture of the package received I don t have a picture of the missing package and I ve sent a picture of the actual item received but no more contact now after a week of waiting This seems to be a total worthless site Support seems to be non-existent Update 3 1 25 No more contact after replying to their customer service about the packages I ve also asked for more information but at this time they have stopped writing back to me So basically we ve lost about 600 NOK in this purchase Update 14 1 25 Updated the email thread with the company with the email that was mentioned here will update with progress TL DR Stay away from this company basically thieves