Thgholidays Reviews

Well organised and Friendly

Friendly staff Informative of the cruise tour Sending us necessary document such as curise tickets on time

An excellent company and staff

We returned from Thailand in March 22 a holiday organised by THG Holidays We cannot fault their excellent service from start of booking to return Tony and Gavin were very helpful regarding advising on the hotels and travel requirements due to Covid regulations in Thailand The hotels we stayed in were Thavorn Beach Village and Spa resort and Angsana Laguna Phuket All our transfers and guide to escort us was arranged by THG Both hotels were an excellent choice Thavorn Beach - perfect for a quiet relaxing time It is surrounded by beautiful flora and fauna and felt we were in Borneo rather than Phuket The beach had plenty of beds and was quiet most of the time The staff were very friendly and happy to resolve any issues if there were any My husband had lost his phone while on a tour and the reception staff helped by calling the agent of the tour Luckily it was found in the taxi that brought us to the hotel and the driver personally came to give it to him It seemed they were a bit short of staff in all departments and talking to some we were told that quite a few staff had not returned from the villages as Thailand had not opened up completely then Hopefully this will have improved by now Angsana Laguna - was another beautiful lively hotel with a 3 mile long sandy beach longest swimming pool we have ever seen Food in different restaurants offered variety of cuisine and being vegetarians were accommodating to our diet Thank you THG for organising our much needed holiday after 2 years We will definitely be returning to book another one soon

Portuguese Villa

Yet again 5 Star service received from Kerry Thomas We received great advice on what areas to go to for a villa holiday to Portugal We were kept up to date throughout Everything was so easy from flying with Jet2 car hire and the villa Thank you again Kerry

Great holiday booked with THG Holidays

Great holiday booked with THG Holidays would recommend and 100 book with them again Very helpful Great value and overall a perfect experience

The perfect holiday to Vietnam

We have always wanted to go to Vietnam and THG Holidays - specifically Kerry Thomas did absolutely everything to make the holiday a perfect experience It is one of the holiday destinations that Kerry specialises in and not only was everything booked to perfection - hotels internal flights transfers etc but she advised where to start on our trip - places we must visit and everything inbetween We literally did nothing - Kerry organised everything and the standard of professionalism but importantly friendliness was of an extremely high standard The partners in Vietnam were absolutely amazing as well and nothing was too much trouble Vietnam is such an amazing place - we had the best time If you are thinking of visiting then all you need to do is call THG and ask for Kerry Her standard of knowledge and efficiency is truly very high and will make your holiday experience a perfect one

Excellent communication and advice

Excellent communication and advice very helpful staff Janet well organised lovely hotels great price Fabulous holiday -our second long haul wifhTHG and we d happily use them again

Top quality service by THG staff

Dubai and Maldives 14 day vacation for a special birthday booked midway through 2021 for a March 2022 stayBooked via Secret Escapes but the holiday is with THG and they make all the arrangementsSecret Escapes is really good for high end discounted holidays but can be a minefield of choices Rather than just look at the location reviews take the time to look at who is arranging itOnce I started digging I found a lot of 5 reviews of holiday companies from reviewers on here who had booked but hadn t yet been on holidays How great the deal was what they were getting how great the staff were etc Read all of the reviews from those having had the holiday that s when you can make an informed decisionDealing with complaints Covid issues refunds etc is key as well as promised dealsFrom start to finish I had easy access to staff both directly on the telephone and via emailsAccommodating any tweaks in my itinerary flights airports and duration Everything almost as per schedule All transfers trips flight all very seamless and relaxing The one glitch a trip transport issue in Dubai I was able to contact the travel agent whilst there to complain and the matter was resolved and financially compensated Top marks to Janet and Tony from THGA new customer and now likely to be a returning customer

From start to finish the holiday was superb from start to finish

From start to finish the holiday was superb destination Asia were superb with all transfers Kerry at THG was fantastic making it one of the easiest and most enjoyable holidays can t thank her enough will Definatley be using THG for future holidays

Fantastic trip to Thailand and Cambodia

THG arranged a fantastic holiday to Thailand and Cambodia All flights transfers hotels and tours were excellent and the whole experience was well planned and organised Any queries were dealt with quickly and I would totally recommend this company