THINKDIAG UK - Advanced Diagnostics From Your Smartphone
Based on authentic user experiences
Tam s Belkovics
6731 reviews
N/A
8 months ago
Thinkfiag co uk
I ordered it online at thinkdiag co uk I got nothing in the mail just an empty box I even had to pay customs I sent them a lot of emails they don t answer Scammers
agr
6731 reviews
N/A
8 months ago
Aftersale customer suport
Aftersale customer suport simply doenst exist I mailed the requesting a bill because customs require me and no response so far Edit after reply Order number is THI5654 Bought from you 2 of november sended via evry Got stopped on customs saying they needed documentation on the package but it didnt say where to submit the documentation First contacted the shipment company evri and they said i have to talk with the shop Sended you a message through the web to ask where i got to submit the documentation and got no response Looking that i got no response from you i had to search myself through various shipment trackers and found the customs that had it correos aduanas Then i contacted them to know what documentation they need I submited all the documentation that i could but i also needed to submit an invoice on the product from you I sent you a message second time trough the website to see if you could send me an invoice so i can get the product through customs and finally get it shipped to my house Again no response but this time because it is at customs it cant be more than a month because the packgage will go to destruction Seeing this and that i got no response from you i only could do a last resort thing that is making a fake invoice so i can get it through and not lost the package and my hard earned 150 euros that i paid for it Now 2 month later i get a response from you not from your website but through trustpilot because you got a bad review from me That prety much shows your aftersale customer support If anyone is considering buying through this website please consider this review and other peoples reviews on this web with same experiences on customer support
Rajiv Sahonta
6731 reviews
N/A
8 months ago
Emailed numerous times for support but
Emailed numerous times for support but not heard nothing back Device works well but only customer support is through the app but even they cannot answer my queestion
Jane Alistair Steel
6731 reviews
N/A
8 months ago
Terrible non existent customer service
Terrible non existent customer service Sent several emails after receiving unit which was missing the cable which I had paid for Had a very basic non apologetic email from Emma who claims it was sent but has failed to send proof that it was sent or is planning to send another recorded delivery as she stated that was nearly a week ago and has failed to respond to any of my correspondence since In total been over three weeks since I ordered and still not resolved
Robert Murdoch
6731 reviews
N/A
8 months ago
Rip off
Rip off Paid 400 odd dollars for the cgsulit cg580 and it does nothing but read and clear codes I was told it could do odometer correcting along with alot of other things Its Just a glorified obd2 scanner Buyers beware Spoke to premium diagnostics about a refund Pretty got told to get lost
Eamonn
6731 reviews
N/A
8 months ago
Great service and wonderful experience
Great service and wonderful experience from start to finish
Potter Twenty Two
6731 reviews
N/A
8 months ago
Perfect transaction
Very pleased with my purchase Decent price great service and relatively quick delivery Thanks a lot
Mr HOWARD JONES
6731 reviews
N/A
8 months ago
Had this good Diagnostic tool for at
Had this good Diagnostic tool for at least two years great kit never let me down Has helped with various makes with diagnostics be lost without it
Margaret Hudson
6731 reviews
N/A
8 months ago
Brilliant product
Brilliant product no issues whatsoever fast and promp delivery came the next day would use this company again
WBrown
6731 reviews
N/A
8 months ago
Great tool and great support
The place to go if you live in the UK and want to purchase a thinkdiag It arrived quickly the next day and the support staff answered my questions in a reasonable time whenever i have needed help