Based on authentic user experiences
roninrr
6735 reviews
N/A
6 months ago
TOS is has MAJOR error in Position Statement
TOS is has MAJOR error in Position Statement under Activities and Positions under Monitor tab Believe it or not TOS CANNOT even accurately calculate the cumulative unrealized gain or loss of a single equity position established by two opening BUY orders across a three-day period Just spent 45-mins with one of the TOS tech staffers documenting this incredible defect Says they ll get right on it Are you kidding This piece of junk shouldn t even be allowed to accept new users let alone be propped up by Schwab
KenW
6735 reviews
N/A
6 months ago
It was a cool plateform until schwabb
It was a cool plateform until schwabb took over and turned it into a piece of Stunned
B P
6735 reviews
N/A
6 months ago
Ever since the schwab its been terrible
Ever since the schwab its been terrible not reliablecrashes on trades locked me out on the phone app Today is saturday I have no access to charts to do research very very frustrating TD trade was awesome99 percent uptime
Michael T
6735 reviews
N/A
6 months ago
Not user friendly at all a terrible
Not user friendly at all a terrible experience
Zayra
6735 reviews
N/A
6 months ago
Agree with previous comment
Agree with previous comment - tos is TERRIBLE - terrible beyond belief Schwab had the best trading platform on the planet StreetSmartedge and then gave it up for the most unbelievably useless product for the common user - impossible to use - and being very nice thinkorswim sucks beyond belief Schwab SSedge customer being FORCED to tos
Steve
6735 reviews
N/A
6 months ago
Thinkorswims Death Knell
The Schwab Transition has caused the thinkorswim platform to behave more horribly than usual fills have become consistently bad orders only fill 50 of the time and it appears that the best price guarantee is no more Customer Support is incentivized to avoid culpability or responsibility for platform shortcomings They manipulate wording and obfuscate specific points to distract you from pinpointing the problem They never want to see recorded evidence that shows the issues described they use the same Everything looks fine from our end talking point regardless of how obvious the issue is My last communication closed the chat for lack of activity after they themselves didn t respond for over 20 minutes Customer service has become incredibly disrespectful and disingenuous of course that s probably due to all the complaints they receive daily from unhappy clients Thinkorswim has always had little issues here and there most users knew what to expect on a daily basis but the Schwab transition has completely changed how orders are executed the platform was hardly capable of handling its existing clients and with the influx of millions more it s just awful It appears the payment for order flow has become even more of a priority for Schwab than it was for Ameritrade the terrible executions and fills are a testament to this Thinkorswim has officially become one of the slowest executing platforms available After several tests side by side with competing platforms It s abundantly clear that thinkorswim is the slowest When comparing recordings from now with recordings from a year ago the difference is staggering
MMoore
6735 reviews
N/A
6 months ago
Schwab had a great trading platform in
Schwab had a great trading platform in Street Smart After being forced to TOS I discovered I really don t like it Its quirky at best I wonder if the developers are are traders The logic looks backwards to me for a stop limit order I ve seen other quirks that don t come to mind now but I have noticed
Juan Blacia
6735 reviews
N/A
6 months ago
THE WORST PLATFORM SCHWAB COULD HAVE IMPLEMENTED
This is probably one of the worst platforms on the market Very difficult to use and most importantly totally confusing while placing trades Limited flexibility in what a user would want to make life easier Totally crowded screen that can t be tailored to remove most useless features If you trade futures perhaps useful Options and stocks horrible Did I say horrible Worst than horrible Pay Schwab to make brilliant techie acquisitions and shove them up to you as the most advance platforms ever Shame
Nate
6735 reviews
N/A
6 months ago
After Charles Schwab bought it
After Charles Schwab bought it TOS is the worst platform to trade slow full of errors lagging with gaps etc the worst so far if anyone can recommend a good platform please let me know
Marcus Smith
6735 reviews
N/A
6 months ago
ThinkOrSwim Thumbs Down
Compared to StreetSmart Edge the new ThinkOrSwim platform is a step backwards for the active traders As a Schwab customer for 30 years the transition experience has been horrific Yes the tech support team does an admirable job in attempting to explain the new platform even though they are limited to 45 minutes phone time per session The ToS platform is not intuitive not robust challenging to configure devoid of common sense features and cumbersome to navigate Hours and hours of configuration set-up time have not resulted in anything useful Commission free trading - who cares we need a useful platform -Steve