Based on authentic user experiences
John T
6731 reviews
N/A
7 months ago
The staff was very helpful They did not
I needed to upgrade my 4 year system after moving to a larger home The flexibility in doing so including some free transition months device discounting and excellent customer service by folks like Shacquan did more than just ease the process In particular Thinkpro has kept up with rapid changes in technology including SIM Wifi power backup and advanced App convenience easily installable by any lay person As a Network Engineer I recommend Thinkpro to any homeowner who prefers to be in control of changes and portability of their system
Ali
6731 reviews
N/A
7 months ago
Excellent patient customer service
Once we got ahold of a technician the set-up was quick and easy and I am not a techie
Lucie Santoro
6731 reviews
N/A
7 months ago
the simpliest alarm system of all
The staff was very helpful They did not try to sell me more then I needed Took the time to explain the install step by step I now sleep better at night knowing I am safe with this system Great prices for the security system Thanks again to thinkprotect
L Lyttle
6731 reviews
N/A
7 months ago
Safety of the house and loved ones
Hellothis is the simpliest alarm system of allinstallation is a breeze and the customer service is outstandingthey help you with the initial setup in minutes and then you are good for yearsI highly recommend Think protectionThank you
Rosalie Obermeyer
6731 reviews
N/A
7 months ago
Easy to install DIY alarm system
Easy to install
Karen B
6731 reviews
N/A
7 months ago
Setup went well and patience by rep
Very recently installed a Think Protection alarm system so far so good I have a few questions about app functionality which is just due to me getting used to how it works but other than that all good It s an easy to install DIY system guided on the phone by a Think Pro technician who clearly and patiently takes you through all the necessary steps Customer service reps were friendly and didn t try to upsell when I making the initial purchase The system itself and its accompanying app is easy to use and can be expanded to include home automation etc
Happy Customer
6731 reviews
N/A
7 months ago
very good customer service
Setup went well person on the phone was patient while I installed the sensors So far did not have a need for security breach thank God stays that way to comment on response of ThinkP Other than that so far so good
Anonymous
6731 reviews
N/A
7 months ago
Transition from Old to New Made Easy
easy installation and great customer service
F Owolabi
6731 reviews
N/A
7 months ago
that the agent on the call was very easy going and took time to go over every detail sometime over again
The transition from our older system 3G8 to my new updated system 5G was actually quite smooth with the help of the technicians It did take a bit of time but we were able to do it when it suited us evenings We are happy with the equipment and find it very user friendly Their customer service is very good as well I would happily recommend this company
CIM Multiethnique
6731 reviews
N/A
7 months ago
Customer service and product are great
from the first phone call the customer service was incredible very patient and understanding that i did not always comprehend everything and needed more explaning took the time to go over everything in a very thorough way