


Thomas Exchange Foreign Currency London
Based on authentic user experiences
Max Casu
6730 reviews
N/A
6 months ago
King s Cross Branch
Very awful service and rude people to deal with avoid is better there are other companies with better rate and better manners
HonestReviewer
6730 reviews
N/A
6 months ago
Your rates are so bad
Your rates are sooo bad Currently the exchange rate GBP - EUR is 1 16 Thomas exchange offers an exchange rate of 1 25 It s simply ridiculous Many others offer exchange at 1 18 currently Thomas exchange got so bad
sahar hosseini
6730 reviews
N/A
6 months ago
Such a rude and liars working in this
Such a rude and liars working in this branch I ordered some money online and called them to make sure if they accept Amex for payment and the guy told me they do accept but when i went there the older gent treated me rudely and Said they don t accept amex and accused me of lying this behaviour is not acceptable and I would raise my complaint to the main office
Phil Sutton
6730 reviews
N/A
6 months ago
Rude customer service agent at the
Rude customer service agent at the kings cross branch I arrived at 6 45pm and was told over the phone that my currency was in stock In fact it wasn t I had wasted my time even going there When I tried to make a complaint he wouldn t allow me to and kept giving me rubbish Will never ever use these again and I am a regular customer as well Avoid these people like the plague Awful and dreadful customer service
Gazza Basher
6730 reviews
N/A
6 months ago
Much better rates than the Post Office M S and other bureaux de change
Thomas Exchange consistently offer better rates than elsewhere and are always number one on the the comparison tables such as Moneysavingexpert They buy and sell nearly every world currency even to my surprise many unusual currencies such as Ghana Cedis CFA Francs Serbian Dinar etc They also offer great rates on their international money transfer service
bmreader
6730 reviews
N/A
6 months ago
Professional service
We visited the Oxford Circus branch as they were open Saturday We had a large sum of foreign currency to sell the staff were very courteous and professional The paperwork was done at the counter and we were invited to a secure private booth for the transaction we were given time and privacy to count the sterling cash we received
Andy B
6730 reviews
N/A
6 months ago
First class service and rates
For anyone landing here wondering whether or not to purchase currency online from Thomas Exchange don t hesitate to use this company I can confirm I got the best rate available anywhere delivered within 48 hours in EXACTLY the denomination I requested First class service and the best rates around First time using Thomas Exchange but it won t be the last
Nick
6730 reviews
N/A
6 months ago
Always collect my holiday money from
Always collect my holiday money from the Kings Cross branch Super easy and the best rates
K C
6730 reviews
N/A
6 months ago
The best currency rates I can find in
The best currency rates I can find in London it s best to order online beforehand to get even better rates
Matt
6730 reviews
N/A
6 months ago
Buy Back postal service
I used the Buy Back postal service with Royal Mail insured as I am not in London I emailed them to say it was in the post and they responded politely with the useful advice it is not necessary to reserve it on line first as MSE seem to say just send it TE got it safely next day They acknowledged it s arrival by email It was in my bank account the next day Result