Thousandtrails Reviews

Greedy Company - Memberships are Oversold

Thousand Trails Memberships are a huge scam They oversell the memberships and are unapologetic when you can t get a reservation to the campgrounds in your zone They say there is a satisfaction guarantee or your money back Another scam Read the fine print You won t get in to a campground and you won t get your money back Also good luck trying to speak to a real person Biggest waste of money out there

Feel I was misled scammed by my purchase

I bought a membership through a fairly new campground it was not at all clear that I was buying a two-year membership It was also not clear that it would be extremely hard to make reservations for just a couple of nights at a time I was told later than you cannot do that through the website but rather you need to call in I was never informed The end result is that i am paying 70 month for something I have been unable to use I thought I was purchasing the ability to stay at Florida campgrounds but only two were available for basic members I think that this is a scam I do not have a history of writing bad reviews but this was done in a very unfair and misleading manner I would definitely advise against getting a membership

Can t get a camping spot

We bought a camping pass and trails collection for 2024 2025 in September We live in SW Florida Try getting into a decent Encore or Thousand Trails RV park from December to March which is prime camping season You won t get a spot Some campgrounds are decent others are run down trailer parks A lot of the times the amenities don t work and they say that they just broke yesterday We tried to get our money back but we missed the cancellation window I would not recommend Thousand Trails

Surprised Long Tern Members

We re Thousand Trails member nationwide in 1980s Resorts were clean many new and well maintained There were limited sites in country at time so couldn t use when we left But I Was shocked how unkept it is now Old broken shower and bathrooms Idyllwild in CA has the same broken now old furniture from the 1980s Staff at many aren t very nice Good luck reaching personnel on phone at resorts On holidays they have NO support I ll keep complaining until they improve But TTs membership includes many locations with nationwide They were nice places in Tennessee and Texas

I have been a member for over 3 years

I have been a member for over 3 years I need to go to S CA for work The last 2 years I have been unable to reserve a spot as they were full This is Wilderness Lakes in Menifee CA I always call but there are no spaces I was told if I wanted to pay full price as if I wasn t a member there were plenty of open sites This park is a mess with weeds broken water sewer and electrical if you get a reservation you have to test all those before you get into a spot A lot of sites are empty and if you can get in you can usually extend your stay to the extent of your membership parameters 3 years ago there wasn t enough power to run my a c when I asked about it I was told they needed to upgrade the electrical system still hasn t been done Customer service was rude and had no desire to hear my complaints or try to help me I now home base in Texas stay tuned for a report on how those TT parks are

If I could give negative stars I would

If I could give negative stars I would -- AVOID AT ALL COSTS-- SUBSCRIPTION CANCELLATION NIGHTMAREPurchased in 2023 to try out now in 2025 I m getting harassed to pay a cancelation fee of over 1000 for 2024 --------------Read all of the other review sites before buying Thousand Trails---- Impossible to cancel Never any availability when you try to use it Shady recurring sales tactics to extract thousands of dollars from their own customers --------------

It is not possible to unsuscribe from

It is not possible to unsuscribe from emails It is not possible to reach a agent on the chat This company is srewing people