Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Ramona Yniguez
N/A
1 year ago
Very Satisfied Customer
Well this was a good experience I had with thred up I love how everything is photographed front and back with great lighting The extra info like the type of materials lengths and widths of items are very helpful When I got my package I was surprised to see the care that went into it That s why I gave 5 big stars
Candis
N/A
1 year ago
This app has it going on
This app has it going on I love ThredUp Item pictures and descriptions are ALWAYS accurate I have never experienced any errors in my orders I am always sent the exact item I purchased in the correct size I love their environmentally friendly packaging I can t say enough good things about this business model Simply perfection Thank you Thredup You are easily becoming my favorite online retailers I have started recommending you to all my family friends and coworkers
Jacki Christensen
N/A
1 year ago
EDIT I bought some purses and they are unusable
EDIT one star to five stars for customer service I was by far a very needy customer and they helped me beyond anything I was expecting Best customer service hands down Thank you Ashley old review I bought some purses So far the two that I ve opened up are in need of repair before I even use them One has a zipper track problem The other has one strap handle barely hanging on It was frayed I m scared to open the rest This is a waste of my time and I am not happy
Kait
N/A
1 year ago
Recycle clothes
People don t realize how important it is to the planet to extend the life of clothes Every piece I got from thredUP was awesome They offer stylish options at great prices I love how they list upfront if the item has any pilling or fading To me the pieces all looked like they belonged in my closet Very happy
Nancy
N/A
1 year ago
Im very happy with my experience with
Im very happy with my experience with Thred-Up I received my item in a very reasonable amount of time and I am happy with it Im also impressed with how quickly I received my item because of the Covid-19 Pandemic I Think That Thred-Up Is an Excellent Way To Shop Who Has Watched The Movie Evita About First Lady Eva Peron In The 1940 s 50 s She Had Such A Love For Fashion And Was Believed To Have Owned 400 Pairs Of Shoes I Love That Movie Now I Can Be More Like HER With Thred-Up
KelKel
N/A
1 year ago
I can t say enough about ThredUp
ThredUp is the Do thankful for them and their amazing deals Great finds at a great discount and the fact that it s helping establish a better way of thinking when it comes to the slightly used items is a fantastic idea Def recc them to even the pickiest of buyers
Jane
N/A
1 year ago
Love this ap
Love this ap I just received my second purchase and it is perfect It arrived quickly and in excellent condition as described Using the ap is really simple and fun Very good pics with good descriptions Pricing is great and it feels wonderful knowing that we are doing something good for the planet
Kelly Morgan
N/A
1 year ago
I have ordered maybe 12 times in the
I have ordered maybe 12 times in the last 4 months I have had great experiences Well packaged and orders arrived on time I returned items 1 time The order is still sitting at my local post office I contacted TU and they processed my return I actually placed an order today
Suzie
N/A
1 year ago
It was awesome
It was awesome Happened to have a friend over and she took the jeans and other shirt The red shirt has a button missing She wants to know when our next goody box is coming and stop by for a glass of wine and try on some more So I guess a few more items would be ok
Tammy
N/A
1 year ago
The only thing I would change about my
The only thing I would change about my orders is when you send it it s sent through FedEx and then it s transferred over to the post office you should just send the packages FedEx only because sometimes things get lost in transition and boxes get open and products are missed
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