Three Reviews

I never write reviews but I felt the

Recently I changed to 3 I was assisted to do so by Jan only know his first name the manager at the 3 branch in Shopping Centre Letterkenny I wish to commend his professionalism patience and empathy Thanks Jan for a pleasant experience

Cork Store

I never write reviews but I felt the need to I got a final bill from the company and was advised to ignore it by an online team member I then got a letter to say that the balance is due and is going to a debt collection agency I spoke to someone in the payments team who wouldn t help me even though I was misinformed I wanted to raise a complaint - I was then passed onto Lauren in customer service based in Limerick who waived the bill got me because I was told the wrong information At the start it was very bad customer service but Lauren quickly turned that aroundThanks Lauren

I ve been with 3 mobile about well

I had to change my phone last week and would like to say a big thank you to Megan Mcdowell and the team in the Patrick Street Cork store What a tremendous service Great advice so I was up and running straight away Thanks Megan

Most warm and helpful lady

I ve been with 3 mobile about well since they took over from 02 i never had any issues with them so far so good but I ve heard friends of mine given out about different mobile phone company s so they seem to be all the same but in my opinion 3 mobile are one of the best around at 20 per month unlimited data free calls to 3 mobile numbers and free text to any network and you still have your 20 to use on other networks or whatever you want to do with it

Quick easy

I want to compliment a lady called Helen who was extremely helpful and courteous in helping me sort out a problem today We are a family of four who have all our mobile accounts with Three Today I was informed that my bill was 40 more than my usual bill Helen was very patient and understanding and we discovered that my daughter was out of the country recently and had exceeded her data usage Helen then put us on a plan at no extra cost to make sure that this wouldn t happen again I hope Helen is complimented by management as we got the customer service that we needed Compliments to Helen and to Three

Thank You

Hi there I just wanted to send a message about one of the guys I spoke to today about my phone I cant thank him enough for all his help and how lovely he was to talk to He was so helpful and had excellent customer service I hadn t a clue what I was at but he stayed on the phone with me and went through all the steps with me till I got sorted So thank you you made my day

Great Experience - Long Time Customer

I have been with Three Ireland for 10 years now and have experienced the best in coverage and customer service through the years Staff have been more than helpful and customer service is particularly easy to get through to with minimal wait times I would also like to commend Anne who has helped me with a change in contract today She was absolutely stellar and was well educated and clear in the information she provided She was friendly to talk to and I can assure you that because of people like Anne I will continue to be a Three Ireland cutomer

I recently purchased a phone online but

I recently purchased a phone online but had a lot of issues due to being unable to upload my ID I visited my local three store in Letterkenny and found Jill to be so helpful I had to return to store twice and back again today as I did not get a SIM card although I had issues with three Jill was so helpful each time and made my experience a positive one a great lady with a lovely friendly attitude Thank you

Great experience with Kunal on the chat

Great experience with Kunal on the chat