Based on authentic user experiences
Froggy
6732 reviews
N/A
6 months ago
Buyer beware
Terrible outfit Masquerading as a U K based company with co uk domain name but operating out of Poland and delivering products directly from China All returns go back to Poland I ordered a child s bike seat and they couldn t even confirm that the product met European or U K safety standards despite the product being for a child Buyer beware
Nitin
6732 reviews
N/A
6 months ago
Avoid this company
Avoid this company Product not arrived and not replying to my emails
James Coralde
6732 reviews
N/A
6 months ago
Avoid avoid Money lost
Avoid avoid Money lost no product or communication Scammers
Martin Nygate
6732 reviews
N/A
6 months ago
Swimming goggles arrived different then
Swimming goggles arrived different then ordered Shipped from Hong Kong Not happy with the purchase
Mark Hyatt
6732 reviews
N/A
6 months ago
Still waiting for my order
Still waiting for my order its been 2 weeks since they emailed to say my order was complete Shoddy service
Annie Tillson
6732 reviews
N/A
6 months ago
Be careful dealing with company
Be careful dealing with company They are not based in the UK A quick search on companies house show that Theo was dissolved in 2020
Paul
6732 reviews
N/A
6 months ago
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE A SCAM JUST LIKE THEY MENTIONED NO ONE SEEMS TO WANT TO REPLY BACK TO MY EMAIL REGARDING MY ORDER EVEN THE LEGIT FACEBOOK STATING THE UK SCAM USELESS REALLY - CUSTOMER SUPPORT IS TRULY POOR SERVICE DO NOT SHOP THREO THE UK OR THE NZ WEBSITE DUE TO LACK OF SERVICE OR RESPONSE DON T EVEN SHOP ANY GOODS ON THREO PERIOD
Laurene Holmes
6732 reviews
N/A
6 months ago
Be very careful this is a dishonest
Be very careful this is a dishonest company I placed an order but due to the fact that the delivery would take a few weeks i had to cancel the order My cancellation was within 24 hours of order and as per THEIR terms and conditions orders cancelled within 24 hours would be fully refunded but they are refusing to refund since they claimed that they dispatched the items already For the sake of clarity i emailed cancellation on Friday 30 June at 08 24 am within 24 hours of order they acknowledged receipt of my email at 08 46 am 22 minutes later and then notified me that they dispatched the items later that day Friday at 5 11 pm I suspect that the positive recommendations on Trustpilot may not be genuine and are perhaps bot induced Please spread the word so that other innocent consumers do not fall into this trap
zoe trotman
6732 reviews
N/A
6 months ago
Do not buy from this company Buyers Beware
Buyers Beware Ordered a walking pole took ages for delivery and when delivered it was an empty packet 6 square
Jenna M
6732 reviews
N/A
6 months ago
Dissatisfied
Dissatisfied I ordered a bag on 31 January and had an email saying it had been dispatched on 3 February I am still waiting for the bag 7 March and can t get any information out of Threo about when it will arrive They also are not accepting that it won t now arrive and silent on whether they will refund They are not answering my direct questions I am looking into what other action I can take