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Based on authentic user experiences
Sheila
6731 reviews
N/A
7 months ago
Missing tickets
I was missing tickets for Glastonferry so I sent an e mail on evening to customer services I was delighted to get a swift response from Chloe the next day after verifying I had not received my tickets in the post Chlie arranged for replacements to be sent out Brilliant thanks Chloe
Choccake
6731 reviews
N/A
7 months ago
very good service easy booking process
A really easy booking process and when unexpectedly we had to change the date of our booking Chloe was very accommodating and adhered to our request within an hour Very pleased Thank you
Lubeloo
6731 reviews
N/A
7 months ago
Fantastic service
Fantastic service thank you for your help
Dave Maskill
6731 reviews
N/A
7 months ago
Misplaced tickets
I emailed regarding some misplaced tickets and Chloe was extremely responsive and helpful with my query I have never recieved such a quick response from a customer service line before 10 10
Rob Thurston
6731 reviews
N/A
7 months ago
Great support
Answered my question very quickly and solved problem
Kevin Doherty
6731 reviews
N/A
7 months ago
Quick response and resolution
Quick response and resolution really helpful couldn t ask for more Great customer service
Laura
6731 reviews
N/A
7 months ago
Quick service
Quick service friendly and simple to use Nice to liaise with a human rather than an AI bot
Les Hall
6731 reviews
N/A
7 months ago
Really quick response and very helpful
Really quick response and very helpful
Paige Nicholls
6731 reviews
N/A
7 months ago
Fantastic and fast customer service
Fantastic and fast service to make sure I had access to my tickets for 10cc in Guildford Chloe was so wonderful to work with and resolved the mail issue straight away Thank you Will use again
David Raymonde
6731 reviews
N/A
7 months ago
Chloe sorted my problem with incorrect
Chloe sorted my problem with incorrect address immediately thanks for great service