


Based on authentic user experiences
Sergei
6777 reviews
N/A
4 months ago
Fraud company
Very outraged While I was getting tickets and paying the price was increased and I was robbed by almost 100 No words
Mykhailo Sosnovskykh
6777 reviews
N/A
4 months ago
Terrible service I ever seen
All the company is trying to do is trick customers to spend more money on the services which are already included in the ticket price I paid an extra 100 and that money was never returned Worst experience
Iryna Shevchenko
6777 reviews
N/A
4 months ago
They were dragging their feet for 3
They were dragging their feet for 3 days in the end I spent a lot of money on the ticket then for half a day they couldn t provide information about the luggage whether it was worth paying for it or not at first they said it was necessary and sent the details for payment but for the flight I refused changed the date and route then they said that there was no need to pay for luggage And they didn t even cancel the ticket that I changed the date and route it was valid until the moment of departure so I didn t change it but bought a new one and thanks to Ticket ua I overpaid the money And everything was fine on the plane
Yury Romanov
6777 reviews
N/A
4 months ago
moral damages
June 15 2024 inTickets uaI bought 2 tickets M3D1J6II 07 19 24 13 00Munich-Athens-Munich My girlfriend and I arrived at the airport and found out that the flight was canceled there was no plane There were no messages from them The hotel in Athens was already paid for I received an offer to reissue tickets for the next day - 07 20 2024 I confirmed this I called wrote - to no avail I did not wait for new tickets until 22 15 07 19 24 I realized that there wouldn t be any at all and was forced to cancel because I realized that I would spend 5 days not on vacation but waiting for tickets Complete disregard for customers I demand compensation for the cost of air tickets the cost of a hotel for 2 days - 200 a taxi - 120 and moral damages The airline ticket order number was incorrectly mirrored addition - answer I have no bill - private apartments in Athens Taxi private -no bill Taxi with bill from home to Munich airport and back 280 x 2 I m sure I wouldn t have waited for that kind of money from you However the money is gone There was simply no plane I6J1D3M 07 19 2024 I demand a refund for the air tickets and moral compensation for the ruined vacation
6777 reviews
N/A
4 months ago
False promises
I bought a ticket on Tickets ua for a Eurowings flight but after paying with a credit card I discovered that the 23 kg checked luggage was not included in the flight Moreover when I received the confirmation email from Eurowings to my great disappointment I found out that the small 8 kg carry-on luggage was also not included I emailed Tickets ua support a couple of hours ago but I haven t received a response yet Now I have to pay extra for both the small and large luggage One more thing For some reason they always send the ticket in Ukrainian Come on guys are you serious Nobody speaks Ukrainian outside of Ukraine How am I supposed to show a document in Ukrainian in other countries around the world In case you didn t know English is the most widely spoken foreign language in most countries
6777 reviews
N/A
4 months ago
I bought tickets online
I bought tickets online canceled my reservation and said that I need to pay extra money then they will be active I wanted to call the support service no one picks up the phone I spent more money on the call
Alena Shevcova
6777 reviews
N/A
4 months ago
The boarding seat on the plane and fast
The boarding seat on the plane and fast tracking were paid for but the company did not add any information about this They should have immediately booked seats on the plane that I paid for separately and sent them to me along with the ticket More than a day has passed but they still don t send me information Only tickets with the departure and arrival dates without clear information and the seats that I booked and paid for separately
Tanja Nechai
6777 reviews
N/A
4 months ago
Loosing time and money
Loosing time and money After 7 days spent from tickets booking and payment with their customer support promisses and appoligies we did t received our flight tickers Just loose a time
Alena Shevcova
6777 reviews
N/A
4 months ago
A bit complicated ticket s return
A bit complicated ticket s return
Tanja Nechai
6777 reviews
N/A
4 months ago
I had ticket Warsawa
I had ticket Warsawa - Tel Aviv I could not check in as your web site said try later And no informstion that check in online is impossible i need yo come to check in desk show my 2 years permition and then they check me in Now i bought ticket Athen- Tirana Money was taken from my bank account you send me letter psyment declined On your web says tickets paid no no check in button al all My flight tommorrow morning i send you letter 4 hours ago No answear I am very disapointed