Ticketsource Reviews

Really good booking experience

I d booked theatre tickets very easily online but then needed to change date I phoned Ticket Source and to my delight I spoke to a person straight away who confirmed that my alteration on line had gone through and no extra to be paid I was amazed at how easy and efficient Ticket Source was and would thoroughly recommend them

Fabulous quick response and resolution

Fabulous quick response and resolution Shame not all service providers are like this

Great customer support

Easy to navigate buy tickets and great customer service as well

Query regarding ticket booking

My query was addressed very quicklyThe reason was given to why I did not receive the original e mail regarding my tickets and this was rectifiedTickets were reissued Communication helpful and friendly I would not hesitate to use ticketsource again in the future and would also recommend to others

Very speedy and helpful response

I unfortunately booked the wrong date and realised as soon as I closed the app I received an immediate response to my query about an exchange The same seats were booked for me on the correct day with minimum fuss A friendly and efficient service

3 events each one a winner

We have now run 3 events through Ticketsource requiring multiple touch points to support our event and on each and every occasion without fail they have been outstanding in every way Unfailingly helpful patient efficient and responsive Will continue to use them in the future

My question was answered promptly and

My question was answered promptly and correctly

Tickets resent when lost

I emailed TicketSource to say I couldn t find my confirming email for my tickets Tricia replied to my email first thing the next morning so helpful and polite resent the tickets immediately Brilliant Thank you