Tiktox Reviews

Received my goods quickly but there

Received my goods quickly but there were the main pieces that I needed missing Contacted them and they said would send the parts I needed Two weeks and three e-mails to them later and I am still waiting They are now not answering my e-mails Stay away from them

Shipping and reply to emails are the

Shipping and reply to emails are the worstHigh prices bas experience Still waiting for my package After almost two weeks

High prices and shipping was a mess

High prices and shipping was a mess You pay same price of a Quick shipping and they send packages with ordinary shipping Mine got 20 days to arrive No words

Terrible service

I ordered a used watch because Tiktox site was showing they had 2 bezels in stock which would make the watch look new Ordered on 23rd August Still no item on 1st September so I emailed asking if it had been shipped no reply Emailed again on 2nd September and got a refund an hour later No correspondence what so ever just a refund Now I have the watch but am unable to replace the bezel so very unhappy Wouldn t of bought the watch if I knew I couldn t source a new bezel Awful company with even worse customer service

Sent wrong bezel 3 times

Sent wrong bezel 3 times in total First order they got wrong twice but eventually supplied me with the right one I put this down to an unfortunate mistake Ordered another The wrong bezel - again Mailed them 3 times clearly showing they d sent the wrong thing Presumably they thought of me as a troublesome customer rather than someone who just wants the right item I actually ordered and now they are ignoring my emails So I m stuck with the wrong bezel and they ve lost a customer forever - a real lose-lose situation all round Won t be ordering from them again

Ordered replacement band 2 weeks ago

Ordered replacement band 2 weeks ago and no updates since then Sent few emails if order is even shipped Terrible experience feels like a scam so far

Zero customer service and terrible company to deal with

Placed an order for 2 x Casio items and only received one of the items Have emailed them repeatedly for the last two weeks and even filled their own online feedback form and nothing No acknowledgement apology or refund Absolutely appalling company to deal with - or not as the communication has been one way - so do not waste your money with them go to Maddisons or another supplier if you want Casio parts and avoid TikTox completely

Refund offered but never paid

Ordered a few parts for a G-Shock and one of them did not fit despite being advertised as compatible I complained and was offered a refund I returned the item and not heard anything since despite chasing I now have no part or my refund

Warning

I placed an order on February 18th The item was claimed to have been dispatched on February 22nd The Royal Mail tracking has never been updated since the item was supposedly sent I have sent 3 emails to TikTok and 1 to their sister company Watchseek com All emails have been ignored I can only assume at this point this is no longer a legitimate company