Time2vape Reviews

Highly recommend

Friendly staff and good selection of products what more could you ask for

Always have great deals and very helpful

Great staff Great products and always a joy to go too

My review is in relation to the online

My review is in relation to the online part of the business as opposed to any particular shop On the 11th AUGUST 2020 I placed my order and received confirmation by email on the 12th that my order had been dispatched by first class post Having not received my order by the 18th I sent a message via online which got me the first of many unhelpful replies This first email was pretty much just a tracking number confirming I hadn t received my parcel This went on for a few days until the company stopped replying Obviously as they have my money they don t care Because of the companies unhelpfulness I opened a PayPal dispute to retrieve my money The company are now playing the same game with PayPal and have so far not replied What an absolute disgrace we are now at nearly two weeks without resolution for a simple mail order problem Clearly they don t care about customer service Just to clarify they ve now responded to complaints on here yet myself AND PayPal are still waiting for a response to my issue

Terrible useless company

Terrible useless company Sent the wrong item and won t respond to messages Avoid if you value your sanity

Avoid purchasing online

Avoid purchasing online They got my order wrong and won t answer phones or emails even trying multiple times Their online customer service really needs to improve

Impossible to get on the website these

Impossible to get on the website these days due to Wordfence blocking access Absolutely useless eCommerce website

Untrained rude staff

Whilst Usually welcoming staff in other stores the staff in central cambridge store were rude and dismissive when I requested that I add my purchase loyalty points They pretended they didnt know how after first saying that its a long process and it will take time at some point the store clerk was bashing the touch screen anywhere except the button he is supposed to press tge qhole episode was comical Wont be using your stores again cheaper online anyway

i bought a Elfa rechargeable and it s

i bought a Elfa rechargeable and it s faulty never was given a receipt incase it was faulty and took it back and they refused to refund or give a new one ive had a lot of problems and don t Recommend