Based on authentic user experiences
K J
6727 reviews
N/A
5 months ago
My experience with Tire Warehouse in Exeter NH
My experience with Tire Warehouse in Exeter NH started off great but ended horribly I got 4 brand new tires and drove my car less than 3 minutes down the road to my house where it sat for 2 days undriven On the 3rd day my husband and I were driving my car and all of a sudden it sounded like my car was falling to pieces Come to find out every lugnut on every single tire was less than finger-tight When we called Tire Warehouse to inform them of what happened a woman named Jo was a complete a hole about the whole situation We were not asking for anything even though they could have really hurt someone by not tightening my lugnuts we just wanted to let them know they should be double-checking everything because people s lives are in their hands No one told us to come back within 2 days to have them retorqued We hadn t even driven the car after we drove it home The next day when I went to have them retorque my lugnuts Jo was working and again was a complete a hole to not only me but the guy who was in front of me She wasn t even at the front desk when I first got there and didn t come to help anyone for a good 20 minutes She was so rude and acted as if we were disturbing her because she actually had to do her job I ended up walking out because of her behavior toward me and other customers I will never go back and will never send anyone to Tire Warehouse in Exeter again until she is fired If you re going to take a job as a receptionist you shouldn t be treating customers like that I will continue to voice my interactions with her to every higher-up until she is gone If she can t handle not having a bitchy attitude and rude remarks and responses she shouldn t be working at the front desk of any establishment
Jon Jennings
6727 reviews
N/A
5 months ago
I went to the tire warehouse in Topsham Maine
I went to the tire warehouse in topsham Maine I had made an appointment the week before When I got there they lost it I said How They asked me it today at 10 would work I said yes and they said You got it No apologies just I can book you for next week on Friday at 2 I was miffed but said okay Went then and they lost it again The salesperson said are you buying new tires I said no I m putting on the tires I bought from you last year I looked around the office which was fulled with tires I realized they gave away my slot to someone buying new tires so they could make more money Of course it s all about money integrity and honesty don t count Kind of Sad
dww
6727 reviews
N/A
5 months ago
Don t ever go here
Don t ever go here This is probably the worst company that I have ever dealt with from Michael Broderick the CEO down to the district manager down to the store manager The last time we were in to have our winter tires turned over for summer tires Tire Warehouse did the work However they gave us the wrong tires when they returned our winter set So when we went to put the snow tires back on this fall they said these tires don t fit I said these were the tires you gave me so you need to make this right The store manager said he can t do anything about it Call corporate I spent the next month everyone other day speaking to their call center caught in a loop of we ll call you back Finally I reached out to the CEO on LinkedIn He never wrote me back But he did view my profile so I know he received the letter At long last after more than a dozen calls begging Tire Warehouse to do what was right they finally said they have tires but I d have to pay to have them installed I picked up the tires and decided to take them elsewhere to be installed There s absolutely no way this company should be in business There s integrity and there s not And it either starts at the top or it doesn t Clearly at Tire Warehouse Monro Michael Broderick has set the example
BI
6727 reviews
N/A
5 months ago
Great Service
The Tire Warehouse location in Hooksett NH always delivers consistent high quality service They explain everything take time to make sure you understand and deliver as promised They also seem to fit me in whenever I have immediate needs One can t ask for much more than that Highly recommend this location
Sheila
6727 reviews
N/A
5 months ago
Fantastic Service
I went to the Tire Warehouse in Derry New Hampshire and it was an amazing experience They were exceptionally nice to me worked quickly and well and were knowledgeable about what they were doing For someone who knows nothing about cars me it was stress free and easy I will absolutely be coming back and I suggest to others that they do the same A
HENRY JIMMO
6727 reviews
N/A
5 months ago
Inspection
I had an appointment today to get my car inspected I arrived 15 minutes early the guys took my car right in and started working on it They explained a couple things to me about the process witch was helpful to me After the inspection was done the technician came back and said it passed and again answered a couple more questions I had I paid the man and told him that because of his knowledge and ability to help me and his kindness that he would be seeing me in the future for more service Thank you to the guys at the Essex Junction VT store You Rock