Tissot Reviews

Bought watch for son s 18th birthday

Bought watch for son s 18th birthday Strap was faulty with non serviceable link closest to the watch falling apart after wearing just four times Having to pay for repair as it is deemed wear and tear by Tissot and Goldsmiths A complete joke on both companies I would serious spend your money elsewhere Low quality tat

The worst watches me and my boyfriend

The worst watches me and my boyfriend bought tissot watches for our birthdays Nice disign Lasted 2 years and then expensive repair charges started 1200 euro out of pocket and no watches Very disappointed and discussed that any repair they do it lasts only 4months and back to repair again Never ever buy unless you want be scammed Seiko watch is working perfect while I am waiting over 5months for my tissot from repair

Awful experience with customer care

Awful experience with customer care when water got into my watch - they wanted to charge me 185 It s an automatic watch which is apparently water resistant to 30m - how does water get into it It is out of warranty but clearly this is a fault of the watch Thought I was buying a good quality product - never again - will go elsewhere when I replace it Poor customer service poor quality product

Thieves

I brought a watch through the official Tissot website I decided to return it for a refund before 28 day return period because they didn t send the bracelet links I requested to resize the watch After returned it they and did not refund my PayPal account and simply ignored my emails Thankfully I kept all of the evidence and got a refund through PayPal They are a very dishonest operation Only buy from them if you like being scammed

Have had nothing but expensive problems

Have had nothing but expensive problems with a Tissot watch I bought Always has to be sent out of the country to Tissot for repair which is never less than 100 Bracelet broke luckily I didn t lose watch - Tissot could would not repair - 200 for a new one which has broken again this week I ve spent more on repairs to date than the original cost of the watch I will definitely not buy a Tissot again

Don t waste your money

I mistakenly believed that Tissot were a quality watch company The Tissot Touch watch that my wife bought me as a wedding gift stopped working I sent the watch to Tissot for repair and service They have replied to say that the parts for this watch are now obsolete and no service or repair can be offered The watch is 16 years old I had mistakenly believed this watch would last me a lifetime If you are looking for a quality watch that you can keep for an extended period of time please avoid Tissot Absolutely disgraceful Tissot

Dissatisfied

Ge Just on last Friday 20th may 2022 bought new Tissot 1853 automatic watch in Tissot showroom at Bucherer at Luzern Switzerland Without checking the functioning of watch after the altering the length packed n given to me After coming back to the hotel surprisingly watch was not functioning called immediately the showroom and it was closed Left a email n so far no action from the top brand office The next day on the way to Lichtenstein approached the showroom n they refused to attend the issue in advised me to contact any watch mechanic in the same country Though delighted to buy a Swiss watch in Swiss upset a lot Though there is a international warranty it was not applicable in their own country Finally decided not to purchase any items in foreign Better only in motherland

Terrible customer service

Bought the Tissot Connect on a cruise When I got home I noticed the charger wasn t supplied in the box Contacted them 3 times with no reply Terrible customer service Not the same service you get from other brands Stay away

Tissot T Touch Solar Problem - appalling service

T Touch solar developed a display fault without ever being worn Went back for repair under warranty and still waiting after 2 5 months Latest date is another month on Communication is non existent What a terrible make of watch in both reliability and service Disgraceful