


Based on authentic user experiences
San
6717 reviews
N/A
1 year ago
A dissapointing and frustrating experience
My husband bought me a Tissot watch about 2 year plus ago and I noticed it to start slow down few minutes every few weeks I sent it for repair twice and it still happens For the 3rd time althougth it is still under warrantly I was asked to pay AUD60 repair fee that really makes me very upset I expect a replacement of the parts - let me keep my scratched bracelet I only ask for the watch to do its job- tell time accurately After all the frustration time lost and time spent to REPAIR my watch I definitely do not recommend this brand
Craig Baker
6717 reviews
N/A
1 year ago
Bought watch for son s 18th birthday
Bought watch for son s 18th birthday Strap was faulty with non serviceable link closest to the watch falling apart after wearing just four times Having to pay for repair as it is deemed wear and tear by Tissot and Goldsmiths A complete joke on both companies I would serious spend your money elsewhere Low quality tat
Sandra Lauk
6717 reviews
N/A
1 year ago
The worst watches me and my boyfriend
The worst watches me and my boyfriend bought tissot watches for our birthdays Nice disign Lasted 2 years and then expensive repair charges started 1200 euro out of pocket and no watches Very disappointed and discussed that any repair they do it lasts only 4months and back to repair again Never ever buy unless you want be scammed Seiko watch is working perfect while I am waiting over 5months for my tissot from repair
Andrew Walker
6717 reviews
N/A
1 year ago
Awful experience with customer care
Awful experience with customer care when water got into my watch - they wanted to charge me 185 It s an automatic watch which is apparently water resistant to 30m - how does water get into it It is out of warranty but clearly this is a fault of the watch Thought I was buying a good quality product - never again - will go elsewhere when I replace it Poor customer service poor quality product
Sean Mc
6717 reviews
N/A
1 year ago
Thieves
I brought a watch through the official Tissot website I decided to return it for a refund before 28 day return period because they didn t send the bracelet links I requested to resize the watch After returned it they and did not refund my PayPal account and simply ignored my emails Thankfully I kept all of the evidence and got a refund through PayPal They are a very dishonest operation Only buy from them if you like being scammed
LjM
6717 reviews
N/A
1 year ago
Have had nothing but expensive problems
Have had nothing but expensive problems with a Tissot watch I bought Always has to be sent out of the country to Tissot for repair which is never less than 100 Bracelet broke luckily I didn t lose watch - Tissot could would not repair - 200 for a new one which has broken again this week I ve spent more on repairs to date than the original cost of the watch I will definitely not buy a Tissot again
Ben Shorland
6717 reviews
N/A
1 year ago
Don t waste your money
I mistakenly believed that Tissot were a quality watch company The Tissot Touch watch that my wife bought me as a wedding gift stopped working I sent the watch to Tissot for repair and service They have replied to say that the parts for this watch are now obsolete and no service or repair can be offered The watch is 16 years old I had mistakenly believed this watch would last me a lifetime If you are looking for a quality watch that you can keep for an extended period of time please avoid Tissot Absolutely disgraceful Tissot
Mudiganti Murthy
6717 reviews
N/A
1 year ago
Dissatisfied
Ge Just on last Friday 20th may 2022 bought new Tissot 1853 automatic watch in Tissot showroom at Bucherer at Luzern Switzerland Without checking the functioning of watch after the altering the length packed n given to me After coming back to the hotel surprisingly watch was not functioning called immediately the showroom and it was closed Left a email n so far no action from the top brand office The next day on the way to Lichtenstein approached the showroom n they refused to attend the issue in advised me to contact any watch mechanic in the same country Though delighted to buy a Swiss watch in Swiss upset a lot Though there is a international warranty it was not applicable in their own country Finally decided not to purchase any items in foreign Better only in motherland
Sean Flynn
6717 reviews
N/A
1 year ago
Terrible customer service
Bought the Tissot Connect on a cruise When I got home I noticed the charger wasn t supplied in the box Contacted them 3 times with no reply Terrible customer service Not the same service you get from other brands Stay away
Ian Williams
6717 reviews
N/A
1 year ago
Tissot T Touch Solar Problem - appalling service
T Touch solar developed a display fault without ever being worn Went back for repair under warranty and still waiting after 2 5 months Latest date is another month on Communication is non existent What a terrible make of watch in both reliability and service Disgraceful