


Forlystelser restauranter teaterforestillinger koncerter og magiske oplevelser midt i K benhavn
Based on authentic user experiences
Denis
6735 reviews
N/A
4 months ago
Don t get an annual card
Don t get an annual card here unless you want to be paying for the rest of your life It s almost impossible to cancel I cancelled a month ago they confirmed my cancellation and my bank just informed me that they have taken a huge chunk of money for next year s subscription from my account today Cancelling itself was very difficult There s no way to do so on the website you have to send them an email and it took them a couple of weeks to get back to me
Jasmine
6735 reviews
N/A
4 months ago
exessive payments by all means no service arogant personel
exessive payments by all means the ride ticket for small children is made in a sneaky way just to steal extra money adults have to buy ride ticket just to accompany 2 -3 to 4 yr children just because its aquired for safety its not at all about the money lol it costs exess of 1000kr to park outside and by entry for 2 adaults and 2 small children and ride ticket bracelet oh and the bought bracelet for small children and adaults does not even give entry to the small children amusments but only the extra small roundabouts no rollercoasters no nothing the rides where you can acompany the small ones is ether not allowed because the child is not high enough whatever that means or you cannot acompany because that is not allowed witch means your ticket is absolutley worthless more or less this i quite a smart scam and you have to put up with the useless underpayed teenagers who is set to start and run the rides with is even worth no service at all not even a smile it is NOT WORTH YOUR TIME AND MONEY DO YOURSELF A FAVOR GO TO BONBON LAND BAKKEN AMUSEMENT PARK FREE ENTRY OR LEGOLAND
Me
6735 reviews
N/A
4 months ago
Pitiful distasteful money sucker made of hatred against family values
The currently available Tivoli physically and digitally is a distasteful money sucker I ve no problem paying for facilities and food and balloons but every offering and commodity in Tivoli has a fee structure that represents a funny hierarchy For example a ballon is a ballon air put in a piece of plastic to float and to make a kid happy but their ballons are divided into luxury ballon big ballon and small ballon Sadly this piece of work does not represent the Danish values and certainly do not intend to offer a good time for any family from anywhere The owners of Tivoli probably have had some childhood trauma and self-esteem issues and they have made their hatred against family values rather clear to visitors I hope they can be made a little happier by those well thought-out petty robberies Shame on you
B O
6735 reviews
N/A
4 months ago
Tivoli won t honour covid cancelled tickets
Tivoli won t honour tickets we were given as a gift and then weren t able to use because they were closed due to covid We weren t informed about the new very short timeframe to use the tickets and now they won t honour the tickets that we fully paid for Two very disappointed children here Very sad for a company that should be about joy for children
Noorie Lightseeker Smith
6735 reviews
N/A
4 months ago
Total scandelous ripoff
Pre booked and paid for two very expensive all in unlimited tickets for our anniversary I wanted the wooden coaster my wife wanted the space coaster BOTH were not working As were many other rides Total ripoff They knew i was coming they knew they had their signature rides down They could have said Put a notice at the entrance offered refunds Instead we have extra long queues at the working rides we didnt really want Dont waste yr money on passes youll never ride enough to make it worth it
Laila Lillylallylolly
6735 reviews
N/A
4 months ago
Worse experience ever
Worse experience ever Among all amusement parks I have visited in my life this is BY FAR THE ABSOLUT WORSE Bought entrance and turpass plus online 1 h queue to get in The queue to the automats to print the turpass Then 1-2 hours queue to each ride Then found out the automatiskt had printer an unvalid ticket New queue to get a new turpass and it took the information office 30 minutes to understand the issue 4 hours in to the visit and still waiting for the first ride Extremely arrogant personel Absolutelety no service mindness Rude and bitchy personel full of hatred I have never ever visited any facility with so many incompetent hateful and arrogant people working there DO NOT COME HERE A TOTAL WASRE OF MONEY 2 hours queue for awful ride and bitchy personel playing gestapo My kids are literally crying
laila Gallery
6735 reviews
N/A
4 months ago
AVOID AVOID AVOID AVOID
AVOID AVOID AVOID AVOID Extremely expensive for crap quality Rudest most impolite and arrogant staff on the face of the earth 1-2 hour queues for rides that might have been cool 110 years ago No one checks that you are buckled up as they do in other amusement parks But they do take their chance to rant and be arrogant and impolite about unimportant stuff The place is a total mess and chaos Queues all over the place No chance to know what you stand in line for No info about special rules for each ride but each ride has it s special set of rules On some you can bring luggage and horses and elephants On some not even wear glasses You never know until you have queues for 90 minutes and meet the incompetent rude arrogant and impolite staff Other service facilities teach their staff that the customer is the most important thing they have On Tivoli they probably teach the staff to be as rude and impolite and unflexible and mean as possible towards the customers I so wish I hadn t spent a single penny here but too late AVOID THIS HORRIBLE PLACE IF YOU CAN WORSE AMUSEMENT PARK IN HISTORY MOST IMPOLITE STAFF EVER I will remember the experience as one of my worst holiday experiences ever
C89mathe
6735 reviews
N/A
4 months ago
Rude and incompetent staff - overpriced - no time for rides
Pay loads - get mean and arrogant staff and almost no rides Tivoli is 1 About dishonoring insulting and being rude and arrogant to paying customers 2 About making money Tivoli IS NOT About having a good timeAbout ridesAbout childrennhaving fun95 of your time will be spent in crowded queues The rest trying to get pass crowds in the tiny paths around the park They let in so many ppl that the visitors have no chance at all to use their extensive ride passes This is not kid friendly and my kids are still complaining about all the waiting time in the queues as compared to all other amusement parks in Denmark and Sweden The staff were rude mean offensive and arrogant Did not meet a single service minded staff Not really sure what one pays for since every single person in the staff is either bored irritated or cranky They are non polite arrogant and take every chance to insult and belittle the paying customers Food beverages you pay astronomic figures for crappy food We wanted red hot dogs They were sold out Rides were closed Wending machines were broken Each ride had it s own set of rules impossible ton know before queuing for 2 hours in the line since the lines for each ride were so long Impossible to even know what you stood in line for Imagine the face og your kid when 119 8 cm is not enough for a ride accompanied by a playing adult while they have this accompnay thing rules on most other rides And all other amusement parks in Denmark ket kids of that height ride thise rides together with and adult Impossible for a new comer to know all sets of rules for each ride All in all a total disgrace I will forever remember this visit with irritation sadness and anger Such a horrible horrible place with such rude and incompetent staff The whole business idea is to make money Nothing else This was the worst experience I have had in many years Please avoid if you can
Luca Naccari
6735 reviews
N/A
4 months ago
I had a terrible experience with my
I had a terrible experience with my family in Tivoli extortionate prices and horrible service we got treated like criminals by the staff after having a private conversation about a staff member behaving badly toward our child They pushed my sister violently when she tried to explain our frustration and they threw me and my whole family of 9 out of the park They refused to take our official complaint and we had to contact the police to make a complaint of verbal racist and violent abuse against us Never again
S ren Frandsen
6735 reviews
N/A
4 months ago
Most horrible experience I have had in
Most horrible experience I have had in years extremely rude and obvious staff way way way overpriced for what Is on offer dirty and unkempt even the gardens are not as nice as they used to be But worst of all is the Tivoli staff I was man handled by 2 Tivoli guards on old lady with name tag Mette and a really horrible one called Tomas they made all the children cry and really seemed to enjoy it I have reported Mette to the police I have been coming here since I was a child but I will never ever return it feels like I was actually robbed as they were extremely happy to take our money Tivoli have zero customer service don t come here