Tmsautoparts Reviews

Terrible car parts supplier

Terrible car parts supplier Bought items from this company to which they sent the wrong ones Emailed them to try and resolve the problem I finally got a reply 5 days later which wasn t helpful at all I then called to speak to the online manager He was very unhelpful rude and got aggressive when I didn t agree with him He then told me he was happy with the amount of poor reviews and bad bad feedback they have He said we sell 70 000 products a year I m happy with nearly 300 negative feedback and the bad reviews we have Poor attitude poor company AVOID

terrible service

terrible service middle-aged boys behavior who know everything because they know all the gossip

No delivery of goods

After a recent purchase and promise of three day delivery a week later it was marked as delivered I went to the delivery point to pick it up to find it had not been delivered never was delivered but this company TMS has marked it as delivered therefore at first I lost my money but I got it refunded via PayPal not to be trusted don t buy online and don t expect a prompt delivery service

Item never received

Item never received No replies to my emails either Terrible service Avoid

Awful service go buy elsewhere

Awful service go buy elsewhere I ordered through EBay 2 weeks ago this company took 6 days to even send my parcel Then when it didn t arrive they just ignored me every time I messaged Two weeks later and they still haven t resolved the issue and I m left out of pocket I think the EBay team needs taking a closer look into how they are dealing with issues like mine because ignoring paying customers is not acceptable

Utterly ridiculous company to conduct

Utterly ridiculous company to conduct business with Ordered two glow plug repair kits from ebay from this lot an extractor kit and and a thread repair kit to complete a repair on a customer s van After a week the despatched status on eBay hadn t changed so contacted them to ask where the kits were No response Instead they cancelled the order without any explanation or apology This meant I couldn t leave a much deserved negative review on ebay which is why it s here

Poor Customer Service and Communication

Payment for order made 27 06 24 anticipated delivery 03 07 24 tracked status shows posted but not delivered Made seller aware 06 07 24 not delivered Have made numerous follow ups all TMS say is investigating with the courier Explained 15 07 24 I need urgently now to finish the work of replacing the water pump but just ignored my request to send a replacement Undelivered item report made to e bay Very poor customer service from TMS AUTOPARTS I will never use them again

Ordered 4 can of gunk paid for 4 got 2

Ordered 4 can of gunk paid for 4 got 2 cans never again bab place to get parts from

AVOID AT ALL COSTS

Absolute shambles Ebay should remove them from selling Purchased tool Feb 26th and still not arrived same old story courier investigating Just send me another or refund If know payment received shortly will be calling in at their shop to extract the money as i see fit