Based on authentic user experiences
Karla Seaton-Macedo
6723 reviews
N/A
1 year ago
For the theater lovers
You have theater tickets you re excited for the show and then you test positive for COVID But you booked with TodayTix They had timely responses helped figured out how to reschedule and had plenty of options They always have a wide selection of shoes and are such a great way to experience theater and other fun activities
Mary Valera
6723 reviews
N/A
1 year ago
Nancy was so helpful
Nancy was so helpful My family is all sick with the flu and so we were not able to use our show ticks which we purchased awhile ago We were able to get a full refund with Nancy s help We re sad to miss this holiday show but we re looking forward to the next event
Emma
6723 reviews
N/A
1 year ago
Incredible customer service received
Incredible customer service received this week which in all honesty I wasn t expecting after the great value tickets I purchased
Catriona Burkey
6723 reviews
N/A
1 year ago
Great Customer Service
Had a really positive experience with customer service at Todaytix Marika could not have been friendlier or more helpful in giving us a credit note for future use after my daughter was ill and we couldn t attend a show We really appreciated it and so look forward to seeing it
Emma
6723 reviews
N/A
1 year ago
Thank you
Helpful and understanding team were able to change booking in exceptional circumstances When we did eventually make it to show it all worked brilliantly
Brendon Blincoe
6723 reviews
N/A
1 year ago
Thank you Nancy for your help
Thank you Nancy for your help I accidentally purchased tickets for the wrong day Using the automated customer support I was told I was unable to get a refund or exchange The next day I reached out to support via the 800 number Nancy immediately contacted the box office and was able to get me a full refund credit to book the tickets for the correct day
Sunna Rana
6723 reviews
N/A
1 year ago
Great customer service received
Great customer service received I was unable to attend 2 shows I had booked through the app due to illness Issued refunds and vouchers for the tickets Speedy response from customer service The app is really easy to use and ticket prices are cheaper than any other site
R D Patel
6723 reviews
N/A
1 year ago
Excellent customer service
I made a recent booking to a show in the west end and booked the incorrect ticket type as the rest of my party TodayTix chat representative very quickly raised a customer service ticket for me and I was contacted by a representative within the hour with assistance to amending my ticket to the correct type Excellent service I will be sure to rebook with TodayTix very soon I already have the next show in mind Thank you
Stewart
6723 reviews
N/A
1 year ago
Had an issue where I booked tickets
Had an issue where I booked tickets twice my shoddy memory at fault Contacted customer service Nataly who refunded me within hours of me reporting my issue
pki
6723 reviews
N/A
1 year ago
Excellent customer service
Had to cancel due to nephew being ill on the way to the show Was really worried as it was such a last minute cancellation and email said there were no exchanges or refunds However today tix received my online query and confirmed ticket refund within an hour even before the show was due to start Very impressed thank you