Toetots Reviews

The customer service was great

The customer service was great They helped me recommend some sizes and styles I received it quickly and the size fits perfectly

Seems like they resell stuff that can

Seems like they resell stuff that can be found on Temu for 20 of their price The delivery took forever and it came from China not US as they stated in the order details Also the shoes have logos of other brands like PangPangLu Original

Total scam

I ordered the correct size according to their website however they appear to be the wrong size My baby had measured as a eu20 and so I ordered a 5T I wanted to return for an exchange for the correct size and have tried numerous times to contact but to no avail The website states free returns but no address and that I need to email I have done this 6 times over the past 2 weeks and I have still not had a response

Marked delivered but never delivered not traceable

I ve made a purchase 3 5 weeks ago only to receive no real tracking info and the audacity for them to have marked my order delivered Naturally I ve proceeded to email customer service It s been 3 emails and not a single response or acknowledgement of receipt Quite disappointed with this whole experience and even sadder to get confirmation on the various experiences of other customers here

Fraud

paid not delivered impossible to reach out to customer service

Customer support is non-existent

Customer support is non-existent no way to return product Paid extra for quicker shipping and it took 1 week longer than advertised Products advertised are also clearly from a drop shipper as I have since seen adds for the same shoes under different names Stay away

False advertisement horrible customer support

I bought two pairs of shoes in mid July in the same size The company sent me one pair in the right size and another pair 3 sizes up I asked them by email to return the wrong size and they didn t reply then I submitted a form on the website still no reply Then I contacted them through PayPal no reply Finally I opened a dispute in PayPal and they replied asking if I needed help choosing the right size After I explained the problem again PayPal decided I could return the products but I would have to pay shipping costs 15 which would be 50 of the product value even though in the website they advertise FREE returns The seller never replied Customer support is absolutely horrendous and they lie in their website Also be aware because the shipment comes directly from China not the USA The sustainability they claim is to put mildly dubious Never again

Scam company

I ordered three pairs of shoes express shipping which took ages to arrive When they did arrive two of the pairs were not as pictured on the website and had writing on the straps saying weisun and weijunyiz The company appears to buy cheap shoes and then pretend they are their own I have emailed twice and had no response When you try to click on returns on the website it simply takes you to their contact form rather than allowing you to set up a return Very misleading and appears to be a scam company - I do not recommend