Tomlinsonestates Reviews

AVOID

AWFUL MOULD AND RATS In my 3 years in student housing I have never come across a company so negligent and lazy When moving into tomlinson estates property it was evident the house had not been cleaned or checked We found toenails on the floor and sharp objects in the carpet which cut our feet open We had to clean the kitchen before being able to put anything in the fridge or cupboards because it was that disgusting Upon arriving we noted that the dining table chairs were broken the sofa was broken the wifi didn t work the TV was broken loads of light bulbs didn t work the mattresses were so old and thin you would have been more comfortable sleeping on the floor Tomlinsons response to these issues was poor We were told we had to fit new light bulbs our self as this was our job even though the lights were fitted into the ceiling we are not electricians who know how to remove light fixtures The chairs never got replaced the sofa got replaced with the cheapest tackiest sofa they could find They replaced the TV and never collected the old one as promised Don t even get me started on the wifi This dispute went on for MONTHS as you can imagine being in third year of uni with no wifi was really difficult for us I was told to move the wifi around the house which I couldn t do because of the wires I was told to move it out of the way of objects I was told to turn it on and off I was told to do a speed test and send it to them as proof This dispute must have gone on for about 4 months until they sent a wifi booster They clearly thought because we were students they could fob us off and we would get bored of arguing This is the worst part we had MOULD and RATS and tomlinson estate decided to blame this on us The mould was a result of the building which had water leaking through every time it rained I explained this to them and they just sent me a patronising explanation as to how mould occurs and told me that I m not putting my washing away correctly They also suggested that my wardrobe was too full which is hilarious considering it was empty It is stated by the government that landlords must take mould seriously and tomlinson estate could not have cared less My roommate also had awful mould all over her bed and tomlinson estate took about 2 months to come deal with it we kept cleaning it but it kept coming back We reported rats early on in our tenancy so it was evident the rats were there before we moved in we are clean students who do not leave the kitchen a mess When sending the landlords a picture of a rat IN OUR BIN they sent a patronising email back telling us it must be because we leave food out or on the floor We had rats our entire tenancy because of tomlinson estates negligence They left the rat they killed in our bin for 2 weeks and I had to call to ask if they were coming to dispose of it after they said they would have 2 days after killing it We were required to pay rent in July even though we had all moved out by May which is fine But Tomlinson estate called me 3 times in 3 weeks asking when I was giving my keys back I told them every single time that if I have paid rent on a property then I am keeping the keys Trying to get our deposit back from tomlinson estate was more difficult than my entire degree They didn t feel the need to keep us updated about the entire process We didn t know when they had conducted the inspection if there were any deductions or an approximate time frame of getting it back I called about 5 times only to be fobbed off with we will tell them you re chasing it up and you will know soon We asked for the deposit holding company and their number which tomlinson estate refused to give to me and told me they would email me the details and never did So we found the number ourself and started a dispute Tomlinson finally got back and deducted a 145 cleaning fee from our deposit which is insane considering I spent a week cleaning the house it was spotless The tenancy agreement states we must leave the house as we found it when moving in which ironically would have meant leaving the house filthy and broken They are an absolute joke of a company and made our final year at uni extremely difficult

I wish I could give a rating of 0

I wish I could give a rating of 0 stars This estate agents are absolutely pathetic for tenants - they will provide you with an absolutely disgusting house and claim they have deep-cleaned it will give you old dirty and damaged furniture not to mention items of furniture that can cause a safety hazard The won t replace this furniture though as they would believe it is adequate Too tight to have some money spent eh They blame the landlords who also don t seem to care about issues They will take their time responding to your emails and hardly do anything about it This agency should be shut down absolutely pathetic I would not recommend anyone to use Tomlinson

Rented years ago and only just thought

Rented years ago and only just thought about this My deposit was not DPS protected I was a new international student and did not know better But to take advantage of people like me is absolutely disgusting They basically ripped me and my housemate off and we got 65 back from our deposit each Charged me for removal of a random wooden crate lying outside that wasn t even mine Moral of story do not rent with them full stop

Best to avoid tomlinsons

I have to agree with all the other bad reviews about Tomlinson they were very slow to deal with any issues that we had during the year including when one of our two toilets broke and was completely unusable and one of my housemates was sleeping on a broken bed for a couple weeks when we moved in Also they withheld an extortionately in my opinion large amount of money from our deposit for cleaning and refurbishment even though in my opinion the property was definitely in the same if not better condition than how we received it We are now in dispute with them to try to recover our deposit Another thing to note is that like another review i just read they did not carry out an in-person inventory with us which is standard procedure for any landlord agent in order to make an agreement between the tenant and landlord agent on what condition the property is in when the tenant first moves in Because of Tomlinson s failure to do this with us it means now we have moved out there is a debate over whether aspects of the house s poor condition were caused by us Probably best to avoid using these guys if you can

AVOID THEM AT ALL COSTS

The absolute worst agency in the uk Never trust what they say and firstly never rent a house from them They are negligent and dishonest Our deposits aren t completely protected which they lie about and when confronted they disappear or change topic Secondly their approach to any circumstance is aggressive and legal which will only cost you and they refuse to take any accountability for their negligence PLS AVOID THEM Trying to fight them since months now and nothing has been settled or taken accountability for There are much better agencies in Nottingham like Student cribs or even Purple frogs for crying out loud

Avoid avoid avoid

Unbelievably bad Do absolutely nothing to resolve problems Don t care about the students in their properties - like the landlords only interested in squeezing as much money out of them as possible for poor accommodation Leaks left unfixed substandard repairs so they just leak again Properties rented out dirty and in poor condition and with doors that aren t secure Endless battle to get even basic repairs Use someone else

We are waiting for our holding deposit

We are waiting for our holding deposit to be refunded as they didn t take it put of the market and we decided not to take the property giving two months notice No application completed yet They charged another tenant a holding deposit and it was rented out shortly afterwards yet months later they still refuse to give us a penny back How mamy holding deposits do they keep Very unprofessional and not prepared to make business decisions Prefer to continue getting bad reviews notice they don t comment on these trustpilot reviews and there are no good ones either

They ignored us all year then tried to

AVOID They ignored us all year with problems then tried to call us a liar when we said we had contacted them plus they to off an excessive amount 750 of our deposit for cleaning when we had cleaned the property it sees to return it in the same state as we got it which was dirty and not cleaned yet when I say this they again called me a liar Worst landlords rude and negligent They also charged me to remove a mattress which they had left

DO NOT USE THESE AGENTS FOR LETTINGS LANDLORDS

We had the same experience as Ellie Unresponsive all year- responding to landlord issues of mould ants and no heating systems in either bedroom illegal with we have never had this issue reported before When we asked to relay the matter to the landlord we were advised this would be done and then heard nothing further Property was left cleaner than it was when we moved in but we have been charged 473 from our deposit I am disputing this DO NOT USE THESE AGENTS FOR LETTINGS LANDLORDS Ensure you have landlords contact and details Really disheartening stressful and unpleasant experience that was unfair disproportionate and condescending