Based on authentic user experiences
Tom
6727 reviews
N/A
6 months ago
dont trust this company - pick another one
Website says 99 of orders shipped the same day Still waiting after 18 days Phoned them and was told they are too busy to talk and deal with the issue Then when I said I would contact my credit card company and tell them to process the transaction as a fraudulent transaction - they said they would do it today Will see There are tons of other toner places - go elsewhere Not worth it
David Jackman
6727 reviews
N/A
6 months ago
Company is a scam
Ink cartridge did not work and they refused to refund
mel Wheeler
6727 reviews
N/A
6 months ago
Bought a 3 pack of 63XL Black
Bought a 3 pack of 63XL Black never thought to open as had plenty in the printer No invoice etc in box Have bought from them many times before with no problem Opened today and found 1x63XL Black and two different type smaller ones Rang up can t do anything without an order number then she started yelling over the top of me and wouldn t listen told her to shut up so I could get a word in but wouldn t and didn t like being to shut up She finally hung up on me Husband rang back same thing talking over the top and not wanting to listen Would never buy from them again just rude and arrogant
JNZ
6727 reviews
N/A
6 months ago
Rude and abusive
shocking customer treatment faulty cartridge but no way to get them to accept it Buyer beware The person ended up sending an email in capital letters very shouty All in all an unpleasant unethical firm
JUSTEN MAXWELL
6727 reviews
N/A
6 months ago
Fake Chinese cloned cartridges and then
Fake Chinese cloned cartridges and then refuse to refund IRD and commerce commission has been notified
S d
6727 reviews
N/A
6 months ago
No don t buy from them
No don t buy from them They are cheap knock offs and do not honour their sales Be aware A very very expensive mistake dealing with them xp4200
Ash
6727 reviews
N/A
6 months ago
Worst experience I ve had
Worst experience I ve had walked in said hi the lady ignored me I needed help understanding ink for my printer and she was angry explaining it and started yelling and told me to leave and slammed the door on me Please do not go there support a business who cares and save yourself the distress
wei irenehotmail com
6727 reviews
N/A
6 months ago
Very poor attitude
Very poor attitude very rude to customers
Richard
6727 reviews
N/A
6 months ago
Rude and Aggressive
I purchased some ink cartridges and they were the wrong ones for my printer I thought that it must have been my fault but from the other reviews below it sounds like they shipped the incorrect cartridges I went to their office to do an exchange and the interaction with the lady was unbelievably rude and aggressive Totally ignored me and then snapped asking what I wanted as they had orders to fulfil What a hideous person and experience Avoid them and just use another supplier
David
6727 reviews
N/A
6 months ago
I received exactly what I had ordered
I received exactly what I had ordered with an itemised invoice and some free photo paper thrown in as a gift I can see other people s reviews but my experience was very different Based on my experiences I would recommend them heartily Inexpensive cartridges that work and a quick delivery over the new year holidays- thank you for great service