


Based on authentic user experiences
Svetlana
6733 reviews
N/A
8 months ago
Never shipped my products
I put my order in on the 4th of november Still hasnt been shipped yet Last week they told me they aim to ship it by the end of this week and same this week today its friday and it has not been shipped yet They blame it on the fact that they have many products And many orders Well if you run a business then make sure to do it properly Its sad because i ordered from there once before and was really satisfied but will never do it again
sharey
6733 reviews
N/A
8 months ago
Paid for express delivery and nothing
Paid for express delivery and nothing ever was delivered Contacted the customer service via email who sent a response saying they d look into it and never replied to my other emails chasing up These places need to start providing a phone number
NoTimeWaster
6733 reviews
N/A
8 months ago
DON T BOTHER
DON T BOTHER - Ordered in OCT Tonic had to re ship my order again early Nov as apparently my order got lost however when I checked delivery tracker it stated they were still waiting for Tonic to send the package I am still yet to receive my parcel and they have not refunded me Will not even bother to order from them again
Goodluck
6733 reviews
N/A
8 months ago
BEWARE DO NOT BUY FROM TONIC 15
Placed my order on the 1 5 but until this date 11 5 I have not receive nor receive any update regarding my order Just went in to check their website A lot of things seems to be on sale and please think twice before ordering I probably might not get or receive what I have paid for I should have check this company on trust pilot before ordering BIG MISTAKE
AAlTarawneh
6733 reviews
N/A
8 months ago
disappointment
I ordered the product for the first time on 7 11 24 on tonic15 I received confirmation of the purchase of the product by email and a week later there was no information from the company and they do not respond to the email either
Jermaine Grant
6733 reviews
N/A
8 months ago
100 recommend
Recently I ve got an add on my Instagram showing some K-beauty products from Tonic 15 Not gonna lie but I thought it s one of those scam websites but I followed them anyway and I ve noticed a lot of people are posting about them so when I saw that they doing a free next day delivery deal before Christmas I thought why not to try some of the products I have to admit I am really please with the service my stuff came in very quickly and I even got a nice little present in a form of a face mask which is soooo nice I am really happy I ordered from them cause they have a great selection of Korean skincare and I m 100 sure I will order from them again
Danny B
6733 reviews
N/A
8 months ago
Amazing Europe-based K-Beauty e-shop
I really love the products they sell and I am happy to have this e-shop in Europe The experience with the website itself was very nice Unfortunately they use Royal Mail for the delivery which tends to be bit slower and my package came to me quite damaged but nothing terrible happened to the products themselves so overall 10 10 experience Will definitely order again from them
Selda Baysal
6733 reviews
N/A
8 months ago
I love TONIC15
I love TONIC15 I m so pleased that I found a UK based K-Beauty shop with such an amazing range of genuine Korean skincare They stock many brands comparing to others so there s something good for every wallet The website is easy to find old and new favs and with all the product information you need Yes I m an ingredient list nerd They e-mail me about their offers and I always grab the chance to restock my favs in even better price Lovely free samples with every order and also there s a rewards point system where you get discount vouchers I keep forgeting to use mine it s on - 15 now Very fast delivery too I couldn t ask for more I ve become a regular and I definitely recommend TONIC15
LC
6733 reviews
N/A
8 months ago
New go-to skincare site
New go-to skincare site I ve bought it from TONIC15 for the first time and it was really lovely A great range of high-quality brands came very quickly and with lots of nice tester freebies and one was almost a full-sized product I m really impressed also with the quality of the product I ve got feels amazing on the skin especially the- I m from Rice Toner Recommended to my friends and definitely coming back again
sharey
6733 reviews
N/A
8 months ago
Brilliant service from start to finish
Brilliant service from start to finish Due to the delivery strike my order had been lost in the process I was sent a replacement promptly just in time for Christmas Thank you Tonic15