


Tony Bianco | Women's Shoes Online | Heels, Boots & Sandals – Tony Bianco USA
Based on authentic user experiences
Maggie
6735 reviews
N/A
9 months ago
Unresponsive customer service
Unresponsive customer service Return process is impossible Will never shop here again
alessandra concha
6735 reviews
N/A
9 months ago
direct shopping with TB
Well I ordered my sandals and the final bill says is 155 dllbut in my bank balance shows 225 and then FedEx charge me 80 dlls I don t get it Next time I will do just local shopping or amazon
Leah Gott
6735 reviews
N/A
9 months ago
No customer service Do not bother
Like so many other reviews mention the customer service is nonexistent they do not respond completely ignore you I received a pair of shoes that I paid full price for that were terribly damaged and marked with badge on the sole hanging off the bottom so I wrote to customer service to see if I could return for a refund or maybe a replacement but I didn t want to pay for shipping costs from UK to Australia why should I as I was sent a pair of faulty damaged shoes I m yet to receive a response but I m not holding my breath My advice to anyone wanting a pair of this particular brand of shoe is to purchase from revolve
Ellisa Bennett
6735 reviews
N/A
9 months ago
terrible quality
Ordered online and received shoes with a fault I emailed them and they never replied even after following up Another pair - the strap around the back of the heal stretched so much after a few wear that now they are like flip flops Terrible quality May as well have got the same thing for half the price
Kaitlyn MacEachern
6735 reviews
N/A
9 months ago
Horrible experience
Horrible experience I placed an order in March - still has not arrived I ve reached out several time and no response NOT WORTH IT
Bebe King
6735 reviews
N/A
9 months ago
Not able to get any legitimate response re order shipping
Not able to get any response as to the status of my order shipment They are very defensive when questioning fulfillment I suggest only going through Revolve and NOT directly their online website as customer service response is lacking This appears to be a continuing problem for customers and the company is unwilling unable to correct this deficit
Ornelle Nk
6735 reviews
N/A
9 months ago
Bad quality and bad customer service
I ordered three pairs of shoes on this site during the final sales when I received the order one of the two pairs was damaged the insole was peeled off the heel badly glued like a totally cheap product and yet these are expensive products I contacted several times the customer service to make a gesture there was nothing they neglect their customers in addition I paid the shipping costs as well as the Customs for shoes with a disappointing quality
Naz
6735 reviews
N/A
9 months ago
Worst costumer service with attitude
Worst costumer service with attitude and I still haven t received my refund from them I do not recommend buying from them
Aditi Kulkarni
6735 reviews
N/A
9 months ago
Terrible customer service
Terrible customer service and have been getting no response from the company I tried cancelling an order 10mins after I placed it and there has been no response from the people