Tonybianco Reviews

No customer service Do not bother

Like so many other reviews mention the customer service is nonexistent they do not respond completely ignore you I received a pair of shoes that I paid full price for that were terribly damaged and marked with badge on the sole hanging off the bottom so I wrote to customer service to see if I could return for a refund or maybe a replacement but I didn t want to pay for shipping costs from UK to Australia why should I as I was sent a pair of faulty damaged shoes I m yet to receive a response but I m not holding my breath My advice to anyone wanting a pair of this particular brand of shoe is to purchase from revolve

terrible quality

Ordered online and received shoes with a fault I emailed them and they never replied even after following up Another pair - the strap around the back of the heal stretched so much after a few wear that now they are like flip flops Terrible quality May as well have got the same thing for half the price

Horrible experience

Horrible experience I placed an order in March - still has not arrived I ve reached out several time and no response NOT WORTH IT

Not able to get any legitimate response re order shipping

Not able to get any response as to the status of my order shipment They are very defensive when questioning fulfillment I suggest only going through Revolve and NOT directly their online website as customer service response is lacking This appears to be a continuing problem for customers and the company is unwilling unable to correct this deficit

Bad quality and bad customer service

I ordered three pairs of shoes on this site during the final sales when I received the order one of the two pairs was damaged the insole was peeled off the heel badly glued like a totally cheap product and yet these are expensive products I contacted several times the customer service to make a gesture there was nothing they neglect their customers in addition I paid the shipping costs as well as the Customs for shoes with a disappointing quality

Worst costumer service with attitude

Worst costumer service with attitude and I still haven t received my refund from them I do not recommend buying from them

Terrible customer service

Terrible customer service and have been getting no response from the company I tried cancelling an order 10mins after I placed it and there has been no response from the people