Toolorbit Reviews

What you read what you see is what you get

Good customer service

Finding what I needed at a fair price

Great pricing quick delivery and awesome customer service

They had the item I was looking for and

The best company

Very simple and easy to deal with

Quality products excellent service and short delivray service A 5 stars operation

Items arrived early and well packaged

They had the item I was looking for and got it to me quickly

BEWARE OF BAIT SWITCH

It s been 8 days since I placed my order Still waiting for the email telling me it has been shipped Doesn t qualify as much of an experience

I bought the level and I emailed them

BAIT SWITCH Company tried to pull a fast one Placed an order for DeWalt Razor Snap-Off knives described on their website as Bulk 6 Pack Additionally both the Oder Confirmation and subsequent Shipping Confirmation describe the order as Bulk 6 Pack What I received was an envelope containing a single knife with no explanation or customer communication whatsoever My online account reflected the Bulk 6 Pack order as fulfilled Call to Customer Service went to voice mail Never received a return call Company response to my subsequent email was fairly prompt Their story was that they only had 1 knife in stock and would forward the remaining knives when received from their supplier No response to why the online description indicates the product was a Bulk 6 pack no explanation why the product was shown as in stock no explanation why they failed to notify me that the order was incomplete The company also claimed they had no idea when the remaining items would be back in stock After 3 email exchanges getting nowhere I asked for a refund which was approved However not before the pro rata cost of the single item I did receive was deducted This despite the fact that given the time and hassle involved a full refund was expected This is a deceptive company that clearly does not have ethics customer care or customer retention as business priorities i will never attempt to buy anything from them again

Out of touch

I bought the level and I emailed them that I hadn t received the item they still haven t replied or tried to reply They just took my 40 dollars