AI Review Summary
Based on 139 reviews
Customer reviews for Torguard are largely positive, highlighting reliable service, good customer support, and consistent performance over several years. Many users appreciate the affordable pricing and the effectiveness of the VPN in various regions. However, there are notable complaints about slow speeds, connection issues, and poor support responses in some cases. A few users reported problems with billing and refund policies, as well as app crashes and compatibility issues. Despite these drawbacks, many customers continue to use and recommend the service.
What customers love
- Affordable pricing
- Works in restricted regions
- Long-term reliability
Common concerns
- Slow speeds
- Connection issues
- Billing problems
- App crashes
Last updated 1 month ago
M
Mark Berry
Unbeatable price quick setup and reliable service I couldn t ask for more
H
Hakan Eren
Great Service
It is very dependable service at a very reasonable price I have been a customer for a long time I could not remember how many years at least 7 They never let me down Thanks for great service
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Thomas C
Quality Service at a Reasonable Price
The service has always worked whenever I ve needed to use it while this should be the bare minimum from my experience with other service providers it s unfortunately not always the case I still get 90 of my DL speeds and 95 of my UL speeds when connected which is very good The price is more than reasonable and I am allowed to buy 6 months at a time and still get that price instead of needing to buy 2-3 years at a time My only real complaint is that the purchasing experience is quite poor 1 The website can be confusing although it has been made better since I ve started using it it s still not ideal 2 Pricing is completely dependent on the use of 50 off coupon codes while these codes are abundant and reusable and they automatically apply for every renewal period they shouldn t exist This definitely negatively affects it on comparisons lists and makes it annoying to recommend to other people but it doesn t have any effect on me as a user after purchase
A
Arthur Reimer
Happy with their service
We were away on vacation in Mexico and had difficulty watching some of our home country s channels on the firestick because Prime recognized Torguard IP addresses as a VPN I sent in a request about this problem and Torguard s service offered me a dedicated IP address to try for free which worked
P
Pur Gun
Trusted VPN service for affordable price
I was using TorGuard for a month now and so far it helps me to protect my online identity Its affordable also so I recommend everyone to use it as your trusted VPN service
S
Shane Hermanson
I continue to enjoy TorGuard Service
TorGuard has proven to be a great Service at a great Price I was a couple of days late on my payment and TorGuard was forgiving I continue to enjoy TorGuard Service
A
Andrew B
I am renewing my subscription for the
I am renewing my subscription for the 3rd or 4th time Excellent value great customer service any issues dealt with solved fast and competently Highly recommended
S
Steve Keal
Torguard has been very good to me
Torguard has been very good to me they taught me everything I know about VPNs Giving me advice and offering me a lifetime membership to the product I have That and if you need help the support group s response times being so low you know if you have an issue it will be looked at promptly You can be confident in this product I highly recommend it
T
TheSwede
I have used Torguard for about 7 years
I have used Torguard for about 7 years and have had about 3 down times when they change the server The support is great answers fast and they know their stuff Got a good price
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Anonymous Forever
Torguard just works in any condition
Torguard just works in any condition Always there is a way to find a hole especially in heavy restricted countries like UAE Iran etc
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