


Lawn Mowers Golf Equipment Landscape Equipment Irrigation Toro
Based on authentic user experiences
Consumer
6732 reviews
N/A
6 months ago
Toro shipped wrong part but made me pay shipping both ways
I have a 10 year old Toro super mulcher mower with which I ve been pleased It is slowly falling apart piece by piece Getting replacement parts from Toro has been a challenge Most frustrating was when I could not locate the part online and used a Toro representative who selected and shipped the part she said I needed It not only did not fit my mower but Toro made me pay for shipping both ways and ignored my request for shipping reimbursement
Carol Doniff
6732 reviews
N/A
6 months ago
Toro seem to have a strong Planned Obsolescence strategy
Purchased a 51594 leaf blower which went well for a few years but has now stopped working due to the poor design of the power cord attachment I contacted Toro to try and order a spare part I can t imagine I m the only person to experience this due to how these devices are typically used putting continuous pressure on the point that the power cable is attached to the unit to receive the response that no spare parts are available and that the only option is to purchase a brand new unit Will not be buying Toro again
Fouad Greas
6732 reviews
N/A
6 months ago
Absolute garbage
Absolute garbage My lawn mower is less than one month old and leaking oil all over the place talk about poor quality control and manufacturing process Customer service was NOT helpful
Darlene Foster
6732 reviews
N/A
6 months ago
Bought a Toro 30 inch timemaster
Bought a Toro 30 inch timemaster completely junk oil burner from day one Bought from independent dealer mower tore down into pieces I m without a mower at this point All I want is my mower replace absolutely impossible with Toros customer service
Cristian Paunasu
6732 reviews
N/A
6 months ago
I have 2 30 Toro personal pace mowers
I have 2 30 Toro personal pace mowers but one working and at 999 00 was due able but at 1599 00 no friken way These mowers ware out in less than 1 year like cables break tires bald very cheap brackets on raising and lowering mower height once they break its useless Don t buy if you plan to use every day
Catherine
6732 reviews
N/A
6 months ago
Factory support does not exist at any
Factory support does not exist at any level
Dillon Pasapane
6732 reviews
N/A
6 months ago
I bought a electric blower from home depot montreal
I bought a electric blower from home depot Montreal Qc - Canada 51619 - 320185778 the machine under warranty yesterday there was a problem with my machineToday s i called the customer service and they told me we can not do any thing with that issue because there is no maintenance service in Montreal what i can do it comes to me like a trick got a machine from your distributor in Montreal and no services in the same city i was think that Toro company has a high reputation
Consumer
6732 reviews
N/A
6 months ago
Toro s customer service
Toro s customer service bought 50 inch ZTR opened Toro credit - paid off with first statement Per Toro the payment was a few days late and they have been charging me late fees ever since Customer service states policy is policy and if they lose a customer perfect no problem was the response Be aware of how they respond to their customers
Brian Bearden
6732 reviews
N/A
6 months ago
Bought a phone case for an iPhone 14
Bought a phone case for an iPhone 14 Pro Max absolutely rubbish avoid them Just scammers
John Weiler
6732 reviews
N/A
6 months ago
A Toro leaf blower which stopped working the third time I turned it on
I purchased a Toro leaf blower which stopped working the third time I used it Toro advised me to take the receipt back to Home Depot and have them sign off and confirm I bought the tool there When I told Toro Home Depot refused to have a manager to sign the receipt they then advised me to take the blower to a Toro repair business That business said it would cost more to repair the blower than I had paid for it They told me these machines very commonly break down and steered me to an Echo brand as the best should I want to replace the Toro leaf blower So I paid nearly 70 to blow leaves twice If you want a leaf blower the lesson I learned is to spend more on a better product