


Premium Fishing Tackle, Gear, & Equipment
Based on authentic user experiences
ned palmer
6731 reviews
N/A
9 months ago
This is my second review
This is my second review I purchased 2 bite indicators and there was a problem with one of them I contacted them via there WhatsApp page They responded the next day The problem was resolved straight away nearly In my view there customer support is above and beyond This is the first place I look now when I m going to purchase something
customer
6731 reviews
N/A
9 months ago
Sonik SK47 10 Rods and Total Fishing Tackle customer service
I was ordering 10 carp rods for my son and due to a checkout glitch and trying to buy a rod bag also from TFT but on Ebay I missed the flash sale window for the original choice on their website Contacting customer service they couldn t do the original sale price and after a bit of to fro I decided to buy a pair of Sonik SK47 10 rods Being unsure of whether to go for 3lb or 3 5 I watched a couple of videos and had an exchange or 5 with Billy from customer service and went with the 3 5lb rods for which I was generously given a 10 discount They arrived within 2 working days after ordering and honestly I cannot believe just how good the rods are They definitely look WAY more expensive than the price point with quality fittings Great gear at a great price and TOP QUALITY customer service from Total Fishing Tackle Just a brilliant all round package I will be back to TFT for more gear in the future Recommended 100 5
Yin Yin Ohn
6731 reviews
N/A
9 months ago
Amazing service
I ve bought from them a couple of times and each time everything was spot on The customer service that the company provides is outstanding They re always on hand with advice and to sort any issues or questions Unlike some other companies they respond to emails promptly and are mega friendly A big thank you to the wonderful team of Amy George and Rudi you guys and gals are amazing
Anthony
6731 reviews
N/A
9 months ago
Had a issue with 1 of my orders Total
Had a issue with 1 of my orders Total fishing sorted it out in no time once i told them of the problem it was dealt with a 5 service couldn t of asked for more I use Total fishing alot always have a pleasant professional service from start to finish
michael smith
6731 reviews
N/A
9 months ago
Excellent customer service as usual
Excellent service as usual I had a slight fault in my item to which TFT dealt with very professionally and 1st class I didn t have to lift a finger they sorted everything out Thank you to all the team at TFT
Jenna
6731 reviews
N/A
9 months ago
super efficient when dealing with Yodel complaint
amazing fast service handled with professionalism with customer service being paramount my parcel had not been delivered and the customer service team were quick to resolve my matter and re-send it out I was so impressed as I hadn t bought from the company before but will most definitely use again Thank you to those who assisted with my matter and helped a stressful situation be a lot less stressful Rudi Amy Emily George thanks again
Dylan Higgins
6731 reviews
N/A
9 months ago
Banging
So helpfull and rapid responses when enquiring about things issue with the delivery company and all problems where sorted out quickly with no issues banging deals on almost everything and cheapest on the marker
Del
6731 reviews
N/A
9 months ago
Just had a great experience with Total
Just had a great experience with Total fishing tackle i was trying to order an item online but at checkout the BFCM 15 code would not apply the discount I emailed TFT and after a swift reply from them a payment link was sent with discount applied and my item was in the post Excellent customer service thanks to Billy and Amy will definitely use them again and would recommend them
George McCullough
6731 reviews
N/A
9 months ago
Incredible service and advice with a
Incredible service and advice with a special thanks to Billy Getting back into fishing and all stupid questions answered along with lots of advice on the right equipment Also great value Happy and going forward loyal customer
Bhaskar Roy
6731 reviews
N/A
9 months ago
The perfect service
I order items for Total Fishing Tackle and they were sent to location requested as I was on holiday and would collect on return In attending the location found out it had been sent back as not collected within 4 days I thought I had 7 days Anyway contact the company via email they were prompt in replying within the hour and after checking it was back with them They sent it out to myself straight away and I received it the next day What a brilliant and awesome service I cannot fault it I will be definitely ordering from them again and they were the cheapest in the products I wanted A big thank you