Totalfitness Reviews

Excellent

Lovely staffGreat facilitiesBest private facilities in Wakefield

I miss the gym being open and the

I miss the gym being open and the community feel at total fitness It s a great facility and I m proud to be a member

What a fantastic gym

Total Fitness in Walkden Manchester is such a great place to go This Gym certainly ticks off everything on a check list 1 Clean and tidy Check2 Friendly helpful and approachable staff members Check3 A great selection and amount of fitness machines to use Check4 Impressive swimming pool and hydrotherapy pool Check5 Well maintained and extremely clean changing facilities with ample lockers and changing cubicles Check6 Comfortable atmosphere Check7 A great little caf area to meet and greet friends or new ones have a bite to eat or just a coffee CheckThis list could go on and on from my own visits and impression of this Gym what I will say though is following my incredible disappointment with the Manchester Aquatics Centre my review can be found on their Google page I was amazed at the contrast between the two places The staff at this Total Fitness are terrific The staff member who looked after me Rob was very polite considerate and understanding once I explained that I suffer from severe mental health problems Rob was patient considerate and took the time to explain things in a way that made me feel at ease and relaxed Here s a staff member who genuinely understands the meaning of Customer Service facility management take note The Induction team of guys are genuinely supportive if you are unsure about what to do which facilities would be best suited for your goals and put you at ease and make you feel welcome if you are new to gyms or are concerned I have to say whether you are an ardent gym-goer or a casual visitor like myself if you like the training machines to do a full-on workout or if you just like to do an hour or so in the pool doing a few lengths in the lanes or just casual swimming to keep fit I reckon you ll struggle to find somewhere nicer This of course is my own opinion but give it a go you never know you might even agree with me

Total Fitness Wakefield

Total Fitness Wakefield AmazingStaff are greatFacilities are fabJust a shame it s not big enough

Avoid

Avoid Not recommended Men s toilets are absolutely discussing and in the men s shower there is black mold pretty much everywhere My experience when trying to cancel my membership has been long and drawn out My payments should have stopped in May but this didn t happen I contacted them and was told it d be sorted It wasn t They took payment again in June After more emails and calls I was told a refund of two months had been actioned and my membership cancelled In July they took payment again No refund After another call I got July refunded but am still waiting for May and June Again I ve been told it ll be sorted so let s see I feel there is no respect for their customers

The Wrexham branch of total fitness

The Wrexham branch of total fitness used to be very good around 10 years ago Now it s full of dated worn equipment poor use of space on the floor resulting in no space in the free weights area but massive gaps all over the gym floor where space isn t utilised groups of teenagers allowed to train together hogging machines while they go on their phones and vape It s just a shambles when you think it s the best part of 50 Management don t care either because they re just head office puppets and yes people

Class schedule is terrible

Class schedule is terrible Very few classes like hiit circuits bootcamp at peak hours when people aren t working Mostly due to the instructors being blocked out for the squad classes which are basically small group classes you have to pay extra for but they tell you it s personal training sessions

Avoid this gym chain Zero customer service

Joined total fitness out of convenience when looking for a gym in my local area Immediately took 27 extra out of my account just to change direct debit date Looked at the facilities and class timetable and cancelled straight away during cooling off period so glad I did 50 a months try to market themselves as a upmarket gym when in reality there far from there hefty price tag Joined the local council gym for half the price and facilities are just as good Worse thing for me was trying to contact anybody been on hold for over two hours before I give up Zero customer service

Dreadful gym with facilities at Lincoln

Dreadful gym with facilities at Lincoln constantly breaking down Customer service terrible staff rude don t reply to emails Today fire alarm set off and customers had to rush out of swimming pool and showers etc to stand outside in the rain Eventually let back in with no explanation Went to reception afterwards to find out what had happened was told management had performed a live evacuation practice for the staff No apology for leaving people freezing stood outside in the rain in their towels knowing there was no fire in the building Staff very dismissive and couldn t care less Will leave as soon as contract ends