


Based on authentic user experiences
Deepak
6737 reviews
N/A
6 months ago
TOTALLEE is a SCAM
I have ordered 2 cases Order No 155830 from them I wanted to return one of the item pertaining to this order which is iPhone 12 case in frosted black I reached out to them multiple times via email asking them to send me return instructions and return label but no-one responds back Its going to be almost 3 weeks and NO ONE RESPONDS I purchased in total 4 items from them Right now I am regretting my purchase decision This is absolutely RIDICULOUS and UNACCEPTABLE PLEASE HELP ME RETURN THE ITEM AND ISSUE ME A REFUND I will remove my comment once I receive the return package instructions and refund
Ben Pedi
6737 reviews
N/A
6 months ago
Scam
Cases are 2 dollar cases from Chinese websites Please avoid
Hendrik Appa
6737 reviews
N/A
6 months ago
Scam
Scam They are just reselling cheap chinese Cases Not ultra thin not ultra lightweight Just cheap You can find the same case on Amazon or other platforms for less than 10 bucks Totallee wants you to pay 39 Avoid Never buying again
Sheri Hathaway
6737 reviews
N/A
6 months ago
Frosted White Thin Case
My case was 40 00 for a thin pro max 13 I got the frosted white case it s has a smear on it and scratches very easy Not Happy at all Will not buy another one from there Cost too much and the quality is awful I would give a 0 but it won t let me
Katie Granville
6737 reviews
N/A
6 months ago
Scam
Scam - and they will not return items Cheap cover that doesn t protect and scratches easily
mike
6737 reviews
N/A
6 months ago
Skins not a case and refuse to accept returns
I never saw or was notified that the sale would be final It was a VIP black Friday event This is how you treat VIPs From what I understand all Final sales must clearly and prominently state that fact During the sale and checkout process there was no prominently placed notice This company scams its customers and still considering contacting my credit card company and placing a complaint
Vince Taylor
6737 reviews
N/A
6 months ago
Worst case on the market
Worst case on the market First one started cracking after a couple weeks Paid 5 99 on shipping to get 2nd free replacement and it cracked after 1-week This company and product is TRASH
whisp
6737 reviews
N/A
6 months ago
Horrible customer support and negligent marketplace
I ordered my iphone case with international shipping waiting for it to arrive in time for my new iphone It was delayed ok that happens no huge problem Then my iphone arrives and weeks go by no case I reach out to them only to be told it hasn t even left USA yet When I ask why it s taking so long I was basically told shoulda read the fine print by customer support When it finally does arrive a month after ordering I had to pay customs tax to receive the package So they allow for international shipping but don t calculate international taxes when you order so you have no idea what you actually have to pay This is ridiculous every store with international shipping shows the TOTAL price when you buy including local taxes Not Totallee Can you guess what customer support told me shoulda checked the fine print This has just gone from a poor to a horrible experience and I m ashamed to have supported their business Stay away there s a billion other cases out there with just as much quality sold by people who know how to run an actual business
Michael Michael
6737 reviews
N/A
6 months ago
Totallee is Not Reliable Do Not Buy
Order 257646I am so unhappy reading your reply I wish I have a better experience than the one that I am getting for this purchase Your reply suggests that I should wait till end of October before you ship my order a order that you confirmed on 12 September 2023 This means that I will expect to receive the phone cover only in the middle of November 2023 Buying a phone cover is not all that difficult I can go out now and get one in less than 2 hours But for Totallee phone cover you need me to wait 2 months WOW As such I want to cancel my order Please refund the amount of 62 40 to my credit card You do not deserve my business I will call AMEX to follow up on my request to cancel my order I am so sorry that I will not patronise Totallee any more in the future Nor any of the people that I know I will tell them it is not worth to wait 2 months to buy 2 phone cover Michael
Bill
6737 reviews
N/A
6 months ago
Delays
I ordered a case mid September for delivery the first week of October When no case by October 10 I asked and was told delayed 2 weeks When that deadline arrived I was told Your Order has Shipped when apparently all that actually happened was that a mailing label had been created It is now October 31 and the case has still not been delivered to the carrier I can t comment on the quality of the case having never seen it