Tow-trust Reviews

I ordered replacement keys for my

I ordered replacement keys for my towbar Told 7-10 days 2 days later they where here Great service highly recommend

Brilliant speed of response service

I sent an enquiry via there website and within two minutes had a call back from a lovely sales person who completed the purchase within seconds Fastest resolution to a problem I have ever had

Great service

I contacted this company for a small replacement part for my Tow-Trust tow-bar and the service and speed of response provided by them Laura was just brilliant Very helpful and prompt service

Removable swan neck tow bar

After a problem with our removable swan neck tow bar my wife and I visited Tow-Trust in Atherstone with the issue What a team and company Luke and three others grunted groaned and after a couple of hours fixed the problem we have had for a couple of years Thanks guys and what a fantasic job

Long story short quality and service

Long story shortHad a Tow trust towbar fitted and picked up new caravan but forgot to uncouple the safety wire this broke the release knob spoke to Tow trust direct and arrange to visit the factory and release the damaged Towbar replace damaged parts all at no cost there are still some good companies out there not wanting to fleece you would definitely recommend them on there quality and service And a big thankyou to Luke for his help

TT top notch Gavin

Needed a bit of advice re fitting the tow bar into the socket aka housing after a couple of years of not using it bike rack Called and got through to Tech Cust Support Amazing guy Gavin totally put me at ease and step by step talked me through sorting the problem We are now good to go on a short biking holiday thanks to Gavin s patient help He also sent me a housing cover and spare key TT equipment is top notch anyway Thanks again Gavin

Reliable supplier for many years

As a small local business we have been ordering and fitting Tow-Trust for tow bars for years and they have always been helpful reliable and great quality Would 100 recommend

Unbelievable Customer Service

I have had three detachable Towbars on different cars anyway I left my Towbar on the car over Xmas and salt and muck into the lock and making it impossible to remove rang customer service asking to buy a new mechanism they told me how to remove it and send it back to them and they repaired the locking system and serviced it also all free of charge unbelievable so a big thank you to the full team and thanks Gavin for your help great customer service

Outstanding Technical Support

I needed some advice on refitting my TT towbar into my new car Same make model year with just much lower millage than my old car The technical support I received from Luke was outstanding and went way above my expectations Thanks