P
Pamela Hamer
Very helpful with my request
Very helpful with my request
Towergateinsurance Reviews
Specialist Personal and Business Insurance | Towergate
AI Review Summary
Based on 140 reviews
Towergate Insurance receives consistently high satisfaction ratings, with customers praising knowledgeable, friendly, and helpful staff. Policyholders frequently note the company's responsiveness, competitive pricing, and ability to provide tailored solutions, particularly for complex or specialized needs. Long-term clients appreciate reliability and proactive communication, though some mention occasional administrative delays. Overall, the brand is widely recommended for professionalism and customer service.
What customers love
- Helpful staff
- Competitive pricing
- Knowledgeable advisors
- Responsive service
- Tailored policies
Common concerns
- High pricing
- Auto-renewal issues
- Website problems
- Slow refunds
- Limited expertise
Last updated 1 month ago
M
Mr Kulwant Sharma
Customer service
Good Customer service Provide an insurance policy which suits my needs Reasonable price Informed me on the renewal
I
Ian Knowles
For a new customer
Well done 5Stars
T
Tom Bates
Been using Towergate a few years now
Been using Towergate a few years now Always find them easy to deal with Friendly Competitive Well recommended
A
Angie Pope
Satisfied customer
Thank you to Riley who took my call very polite and professional Providing a competitive quote with a prompt return call to complete the transaction
C
Chris Bent
Top Man
The person I spoke to had all the information I required at his fingertips he was polite friendly and helpful he solved my problem completely
A
Anonymous
Towergate experience
The sales representative who dealt with my call was extremely friendly and knowledgeable Th quote I received was very competitive
G
Greg
Friendly patient and helpful
Very friendly and personal help with a potential new policy Patient too
C
Carole Lorenz
Specialist quote for subsidence
This company did very well in providing a specialist quote for a house that had had subsidence Knowledgeable friendly and good value
J
J Feast
A good call hadler is so important
A knowledgeible person who speaks clearlyand consisly on the call makes dealing with queries so much easier