Based on authentic user experiences
Khethabahle Msimango
6731 reviews
N/A
10 months ago
Good customer service
Good customer service
6731 reviews
N/A
10 months ago
They scamed me
I was in the process of placing an order with TEMU All of a sudden I started to receive emails from this website and they asked me for a lot of money a total of CHF 353 - Update 17 05 I have been offered a full refund of the membership fee because they want my experience to be a positive one Update 22 05 I was forced to change my review and give them 4 or 5 stars to get my money back which I did a few days ago see 17 05 Hats off to Ayla for holding down 2 full time jobs she s the Escelation Team for toyszone and Toyforall The email I got they actually sent 5 It seems that they are more afraid of a bad review on Trustpilot than of a lawyer D Dear Sofia We have reviewed your feedback on Trustpilot and sincerely apologize for any misunderstandings you experienced during your recent shopping journey There may be a misunderstanding regarding our membership process and we would like to provide clarity to ensure transparency During the first 3 days you have full access to the benefits of the acquired membership However on day 3 your automatic top-up initiates charging the full price of the selected membership plan This amount is converted 1 1 into credits and deposited into your account The recurrent charge for the membership occurs every 14 days from the day of subscription deducted from your selected payment method As a member you are not obligated to either buy or pay each month to keep the benefits of the membership You can always put your membership on Skip so you don t have to pay You Should have forgotten to skip However I would like to offer you a full membership fee refund because we want your experience to be positive Rest assured that we pay great attention to the security of online transactions To facilitate the refund process we kindly request your cooperation in updating your current review on Trustpilot We suggest you write that the problem is taken in charge and upgrade the number of stars 4-5 as a good rating Please be advised that when editing your review it s essential to revise the body or content and eliminate any language that could potentially damage our reputation such as terms like scam or others with similar implications This step is required for the review to be classified as positive in our records and for the refund process to proceed accordingly After confirming the rating change please rest assured that we will initiate the refund on your account immediately If for some reason this does not happen you are free to re-rate and re-write your review We greatly appreciate your consideration of our proposal and look forward to resolving this matter amicably Kind regards Escalation TeamAyla Support
Nikos Kage
6731 reviews
N/A
10 months ago
Pure scam
Pure scam They charge your credit card without asking and then they say you accepted their terms and conditions Stay away
Sowe Pulo
6731 reviews
N/A
10 months ago
The most disgusting com0pany i ever
The most disgusting company i ever seen they will take money from your account and tell you are member which you never signed
J Peter
6731 reviews
N/A
10 months ago
scammers Beware
scammers Beware This is my case In February 2024 I was given a campaign for a suitcase and I provided my data including credit cards data for purchasing the suitcase but not to be a member of their site not for membership I didn t sign for membership As today May 12 I checked my credit card and I was so surprised so sad that my credit card was charged from March-May as 41 727 yen 263 05USD WHAT I didn t sign as a member and got nothing WHY I ordered the suitcase but until now I didn t get it WHY I stil waiting for the respond of the customer service They have to refund all the fee
Guida
6731 reviews
N/A
10 months ago
scammers
scammers Illegally took multiple payments from my bank account Have reported them to the Police and the Bank Beware Update responded as below funny they have had no problem taking money for an account I don t have
Serena Partridge
6731 reviews
N/A
10 months ago
Scammers
These take money for a membership you don t ask for then refuse to give it back due to terms and conditions that you don t agree to Scam beware They have a sister company called toyszone site I have recieved an email offering a refund if I change the score on here Refund hasn t been issued yet so I m not changing the score
Andrea Zwyssig
6731 reviews
N/A
10 months ago
Beware
Beware they are scammers You think you bought an article but it s a membership and every couple of days they charge your credit card without asking but you receive nothing Even if you complain and resign they pretend it s all legal and refuse refund I had to report fraud to my bank Addendum Only a few hours after my reporting fraud to my bank toyforall sends me 3 emails and a txt msg saying that I missunderstood their business procedures accepted my cancellation and offer a refund if I change my review and give 4 or 5 stars I mean are you serious guys All I have to say here is Too late guys you had your chance
Branko Jovicic
6731 reviews
N/A
10 months ago
STAY AWAY
As I see many others I was scammed too First they charged me 2 for membership I didn t agree to A couple of days later they charged me 30 9 for vip membership I didn t agree to And two days later they charged me 30 9 again All the charges were non-confirmation charges so the money just vanishes from your account I tried to cancel everything and they say there is a cancelation period of 14 days during which they keep charging Going after these f kers with a couple of white hats STAY AWAY
ricky misiona
6731 reviews
N/A
10 months ago
I haven t do anything but they
I haven t do anything but they automatic deduct without any permission i hope you can fix this kind of promblem