Tradeshift Reviews

The worse experience ever

The worse experience ever I ve had a ticket open for almost a month now for Tradeshift to establish a connection with my client and it s going nowhere When I ask if I can speak to somone or if there s another way we can chase this up the person keeps repeating what they ve done before and ignoring my questions I ve never known such poor support and I feel completely helpless Avoid

What a nuisance

Our company emails or sends invoices through the mail To expect Venders to have to log into a portal to set up invoices is absolutely awful I could not imagine if every customer expected us to do this So much time to have to make invoicing difficult What a selfish way to operate and make it difficult for businesses to operate

Warning

Due to my negative experiences I can only warn against Tradeshit as an employer and also as a service provider It seems to me as if the company has gotten into serious financial difficulties There have been repeated waves of layoffs over the last year The number of employees was drastically reduced Tradeshift was hardly able to attract new customers Some existing customers are dissatisfied and there is a risk of churn

Really tedious hard to do business with

One of our customers require invoices to be submitted via tradeshift adds a SIGNIFICANT amount of time and know how every month Tradeshift is just redundant work and a horrible UX experience Considering firing my customer it is so frustrating 50 of my invoices get rejected because of some weird change in process or custom field I havn t populated correctlyThey really need to remember how an invoice was submitted last time then have a Xero integration or something and suck the necessary data form their rather than requiring invoices to be rekeyed At the moment they have fractions of automation however its just as much work trying to work out what functions in tradeshift and what it doesn t do

Blackmailing invoice altering service

bad to work with Every PDF file you upload is altered by the tradeshift network Which sometimes clompletely changes amounts on invoices or the currency Sometimes the amounts or invoice dates completely disappears Which is our fault apparently because we use incorrect PDF files Also when you are sending more than an X amount of invoices per year you have to to pay Tradeshift a fee of around 500 For the use of their services This reeks of blackmail as we do not have a choice to invoice our customers otherwise

Very poorly executed software

Very poorly executed software hard to use slows down my business significantly avoid if possible

Sad and disappointing

This service baffles me to no end How can an online system that seems to fail to load most of the time somehow be in business I can only think of VC funding being the source of this blight on mankind

Nice interface and easy to use

It is very easy to use and saves me lot of time