Trainmore Reviews

Great gym

Great gym All of the brand new equipment you could ask Plenty of space and not not crowded Great vibe

lovely gym

lovely gym from the staff to the machinery to everything I absolutely love my time there

the scammiest company of this size i

the scammiest company of this size i have ever encountered even though you end your memenership on time they will come up with an outstanding cost you have to pay no notice they do reach out however before they are about to transfer your debt to collectors mine was 2 euro which is taken out of nowhere and rose to 42 because apparently i was late with paying the staff at the desks is incompetent unaware of its own promos or procedures their booking system with classpass barely works overall i wish they would invest all the money into customer care and EXISTING facilities instead of expanding with new poor quality locations

0 stars

0 stars The customer service doesn t work there are many errors including undue charges and you need a lot of time willingness patience and even to do their work by sending proofs and reports Everything takes more than a month to be resolved in addition to the exchange of 500 e-mails that nobody seems to read The gym is very good but if you have any problems including many errors on their part you will be in hell I unsubscribed because I m tired of always having something to sort out but I keep getting charged for days with no feedback from customer service They should be ashamed of their customer service

Quality Sucks

People who dont work hard and just sittings on the bar during work and don t clean thing Also those fake fit influencers with camera s Quality of trainmore is being wors after the divorce of the owners Only focussing on Amsterdam and not the current gyms This is why the never will be bigger then SportCity and Basic Fit

NEVER MORE Misleading overcharging client abusing company

In the beginning of the year I hired through the website a 4 week plan for my mother who came to visit from airbroad We explicitly asked for no auto renovation Now they are charging us for 3 months we never hired in the first place Now they are sending threatening emails saying ITS BETER TO PAY NOW OTHERWISE WE WILL SEND THIS TO CHARGING AGENCY Even their choice of words is a red flag

Be careful

Be careful about their scams Both on November and December 2 times they did send subscription money request twice If I wouldn t notice they could easily do it Please Please Please be careful about their subscription payments they are stealing money from customers accidentally multiple times Terrible experience I cancelled my subscription immediately

Customer Care is the worst

Customer Care is the worst They are only after your money At the gym they give you the wrong information to make you sign up even when asking explicitly about the conditions When you want to stop your subscription you get the bill even though at the gym they told you differently when signing up When contacting customer care you can better call it get customers money department they just do not listen and keep saying they feel sorry but it is what it is and you have to pay