Based on authentic user experiences
customer
6731 reviews
N/A
5 months ago
Had a terrible experience with
Had a terrible experience with AirTransat supposed to travel but got delay by airport staff from London Gatwick to Canada in May 24 I would not advise anyone to travel with such a terrible Airline the staff are very incompetent extremely poor or non existence customer service You can never get through to anyone when you can only via email which is a waste of time as no one responds to your message Missed my flight to Canada in May 24 due to staff incompetency at Gatwick I then promised I could apply for a refund based on taxes alone very unacceptable We are in Dec still had no reply not even an acknowledgement Complained twice no response and still no refund Air transat is the worst airline to travel with Never recommend anyone fly with such airline