Transfertravel Reviews

Trash

Website down for days on end and customer support do not respond to queries Absolute joke of a company

Awful Buggy Website - Don t trust your money with them

Awful A website that is full of bugs - unable to edit properly - good luck on mobile If this is how they present their site be VERY weary EDIT 11 06 23 - WATCH OUT there is a sudden uptake of great reviews and replies from TT within the last 6 days which all appear to be VERY DUBIOUS

Hopeless Avoid

This has to be one of the worse websites I ve ever encounted Navigation is awkward FAQs are difficult to fathom how much are their fees The Transfer Travel Support pop-up box fails to answer the simplest of questions More annoyingly still the box fails to close obscuring the text that I had entered It does not allow the upload of photos Instead it ask you to search their image library Nothing appeared on this Neither was it possible to save the text that I entered After 45 minutes frustration I ve given up Avoid

Lost 3000

I experienced a lack of protection with my purchase on TransferTravel Initially I bought an Aer Lingus voucher and it was smoothly transferred to my name However months later Idiscovered that the voucher had reverted to the original seller s name Despite reaching out the seller failed to rectify the issue only claiming they had transferred it to my name and then ignored my further communications Consequently I lost both my money and the voucher amounting to 3 000 TransferTravel s only action was to send emails to the unresponsive seller yet they still allow them to remain a site member effectively overlooking the fact that they have in essence stolen from me Edit based on reply They just keep repeating to me the 7 day policy As I have said multiple times the voucher was transferred to me and I have it in writing from the airline it is in my name However somewhere in there system it was not updated so I need the seller to verify it is in my name and they won t help Therefore unless you plan to buy the voucher and travel within 7 days fully do not use this site For the saving it s not worth the zero protection and money at risk Based on there response I was told there was no investigation First I was told I would get a full refund then as it s outside the 7 days we will actually investigate to see who was at fault or the issue and then it was just no it s outside the 7 days we are doing nothing edit based on reply they have confirmed today they are investigating

I don t normally write reviews but I

I don t normally write reviews but I feel as though I have been left with no choice This company is heavily pervasive on a Facebook group I once enjoyed and have previously used to sell and buy holidays but since this company has become admins of said Facebook group they are posting comments on posts with unsolicited links to overpriced holidays claiming that they are discounted when in reality they are making money off of the seller Just avoid all together

Requires payment just to set up a listing

Requires payment simply to put up a listing and only tell you this AFTER you have finished setting it up Shady practice They claim to pay you back if your ticket sells but there is absolutely no guarantee your tickets will sell on this obscure site but they get paid anyway

There is no way to buy a voucher

There is no way to buy a voucher I have signed in still I can t see the sellers contact Why not write a simple description on how to buy a flight voucher I wonder if it is really a legit website

Hero to zero in less than 24 hours

Following a Google search on selling unwanted rail tickets in the UK Transfer Travel a UK based company popped up multiple times So I thought I d give it a go Registered then spent time writing two listing for tickets The platform happily let me add the listings on it s train ticket section Later in the day the two listing are rejected because resale of UK train tickets is not permitted Not impressed on two fronts i you let me waste my time listing two journeys clearly for UK train travel with active assistance from the software e g on searches for departure and arrival locations without any warning on your platform that posting UK rail tickets was not permitted ii you appear to be completely out of date as National Rail s conditions of travel do allow ticket transfers see section 5 as up-dated in April 2024 - see the National Rail website I was really impressed with the website and the concept when registering yesterday Sadly not my view now