Travelandleisure Reviews

poor at selling timeshare good at their services

lots communication at how proficient they are prior to payment they are better at selling their services than timeshare not quite sure what paid for there than a webpage with info i sent

We paid and bought a 1 week timeshare

We paid and bought a 1 week timeshare for 12 years to match our 2 week timeshare for 12 years when arriving at the hotel we was informed the 1 week timeshare only had 3 years left on it travel and leisure group didn t do the correct legal checks that we had paid them to do each year while chasing them every week month they told us don t worry continue to use the timeshare while we find you another timeshare lasting 9 years we was happy to do this as we had paid for the timeshare and why should we lose out on our holiday to visit our family because of their mistake We have been very understanding and patience with this company while always feeling stressed and not knowing where we stand with the other 9 years we now know we were chasing and waiting on empty promises 3 years later we are still waiting on a refund or a new timeshare absolute nightmare Its come to the point where we have to get a solicitor involved they have made no effort to find us a new timeshare or refund our full amount of money this is there mistake not ours why should we be out of pocket we are in this position because of their incompetents this whole situation has caused us so much unnecessary stress to our family we are always having to chase them always be fobbed off with ridiculous excuses a refund has only been mentioned towards the end of the 3 years which they are now saying will be pro rata because we have used the 3 year s which they told us to do again why should we be out of pocket because of their incompetence worst mistake I made trusting this company

Don t even consider this Company

My partner tried to rent out a timeshare through this company and there were so many problems they agreed to refund the 120 paid They deducted 50 for admin costs even though there is proof they agreed to refund the whole amount It is impossible to communicate with this Company and they dont even seem to communicate with each other They are all about the money and customer service is no priority

Absolute joke of a company

Absolute joke of a company - do not pay an upfront fee at all it will never sell Complete scam from start to finish

This company ripped me off

This company ripped me off They took my money to GIVE AWAY my Diamond points and did nothing Steer clear at all costsYour response unbelievable All lies

Don t waste your time with this

Don t waste your time with this company Only contact is when they want more money Absolute Joke

Scam company

Your website clearly states you re a timeshare company and you are the same company as the branch in the US I know the branding and the logo Scam timeshare companyEven the incentives to go to the timeshare presentationAnything to do with a timeshare is a scamAvoidanswer to your reply I was in Las Vegas at the time from the UK Off course you dont know who I am I know who you are though unfortunately Dealt with Hillary I think at the New York new York and signed up for the timeshare talks there for the free play which was only in 24 denominations which you dont tell us about and the prepaid tax refund of 25 only had 20 on it complete waste of time - the whole thing The timeshare talk was at the WorldMark south Las Vegas blvd But booked with Travel and Leisure timeshare desk Don t treat us with your typical contempt we know YOU are not WorldMark but you are TRAVEL LEISURE which is a global outfit trying to trick people into timeshare purchases Your company is a timeshare company as it says on your company type I know what you do and have been scammed by you thankfully I didn t buy the timeshare I know you but off course you dont know me and you have NOT tried to contact me either - another lie which is coming across as quite the norm with these things And you need to read the review with me attention to detail Gosh look at the all the other negative reviews you have looks like I m right

Good deal in the end

Very helpful and efficient service Excellent communication throughout the process of selling our timeshare

Thanks to excellent support and follow

Good deal in the end bit of confusion regarding what the owner actually had to sell at the start but it got sorted