Paid for Luggage That Was Never Added
I paid extra for luggage, but it was never purchased. There was no real way to contact them, and they kept lying through email, claiming they had added it when they clearly had not.
David Khan
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Average service with some booking issues
I booked a flight through Travelfrom at a competitive price, which was positive. However, my overall experience was mixed. The booking process was straightforward, but there were some concerning issues afterward. After purchasing, I noticed the email confirmation took longer than expected, which caused initial worry. When I contacted customer support about clarification on booking details, response times were slow - it took 24+ hours to get a reply. The ticket itself was delivered correctly, and I was able to use it without issues. However, the website could be more user-friendly for managing bookings. There's limited ability to view detailed booking information or make modifications directly. Some customers report better experiences with faster responses, while others complain about payment issues and delays. My booking arrived on time, but the lack of quick customer support is concerning for those with urgent questions. Pricing is competitive, which is a strength. But the inconsistent customer service and slow response times prevent this from being a top-rated platform. If they improved their support team responsiveness and booking interface, they would stand out significantly in the travel booking market.
ShaimingTan
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Travelfrom Reviews: Honest Customer Experiences and Warnings
I want to share my experience with Travelfrom to help other travelers make an informed decision. I booked a flight and completed the payment, but I never received the e-ticket. Despite multiple attempts—emails, phone calls, and chat support—there was no response. My trip was urgent, and this delay caused serious disruptions. Several other travelers have reported similar issues: cancellations without notice, incorrect baggage information, delayed flights with no assistance, and almost nonexistent customer support. In some cases, people lost hundreds or even thousands of dollars due to unresolved booking problems. Based on my experience and the consistent reports from other users, Travelfrom appears to be unreliable and unprofessional. If you are planning a trip, I recommend reviewing alternative, well-established booking platforms to avoid financial loss and stress.
ShingTu
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Travelfrom Reviews: Unreliable Service, Poor Customer Support, and Flight Issues
I booked a flight through Travelfrom, and my experience was extremely frustrating. The payment went through, but I never received a valid e-ticket. Attempts to reach their support via email, phone, and chat were completely ignored. On top of that, when flights were delayed or canceled, they offered no assistance, leaving me stranded at the airport and having to buy last-minute tickets at high costs. Travelfrom does not respond promptly, mismanages bookings, and fails to provide the services they promise. Based on my experience, I cannot recommend Travelfrom to anyone looking for reliable flight bookings.
SyingSung
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Travelfrom Reviews – Customer Experiences Highlight Major Booking and Support Issues
I booked multiple flights through Travelfrom, but my experience was extremely disappointing. In one case, my payment was confirmed, but I never received an electronic ticket, which left me stranded and forced to buy last-minute alternatives at a higher cost. Repeated attempts to contact their support via email, phone, and chat were ignored, even after multiple follow-ups. Another flight was canceled after I paid, causing me to rearrange hotels and connections, with no timely refund or assistance. Overall, Travelfrom shows a pattern of delayed communication, unreliable bookings, and poor customer service. Based on my experience, I cannot recommend this platform for travel arrangements.
KongKo
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Travelfrom Reviews: Real Experiences Highlight Unreliable Service and Poor Customer
I booked a flight through Travelfrom, and my experience was extremely disappointing. After paying for my ticket, I never received a proper confirmation. Attempts to contact their customer service via email, phone, and chat were completely ignored, leaving me stranded without a flight. On top of that, hidden charges for luggage and online check-in added unnecessary stress, and any changes or cancellations were handled poorly. It felt like my money was blocked without providing any real service. Based on my experience and numerous other Travelfrom reviews, I cannot recommend this company to anyone. Customers should be aware of the risks and consider more reliable travel agencies.
GangNiu
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Travelfrom Reviews – Unreliable Service and Poor Customer Support
I booked a flight through Travelfrom, and my experience was extremely frustrating. Despite paying for my ticket and receiving confirmation of payment, I never received the electronic ticket. I tried contacting their support via email, phone, and chat multiple times, but received no response. My travel plans were disrupted, and I had to spend additional money arranging alternative flights. Travelfrom’s handling of bookings is slow and unreliable, and their customer service is virtually non-existent. Other travel platforms issue tickets immediately, but Travelfrom blocks your money without providing the service. Based on my experience, I cannot recommend Travelfrom to anyone. This is consistent with other Travelfrom reviews I’ve seen, highlighting repeated issues such as cancellations without notice, unhelpful support, and unexpected charges for luggage and online check-in. If you value a smooth and dependable travel booking, it’s safer to avoid this platform.
GuangShe
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Travelfrom Reviews: Unreliable Booking and Poor Customer Support Experiences
Based on my personal experience and multiple reports from other travelers, Travelfrom Reviews reveal consistent issues with flight bookings, payment processing, and customer service. Several users have reported that after paying for tickets, they either did not receive an electronic ticket or the booking was later canceled without timely refunds. Communication appears to be a major problem. Customers have shared experiences of sending multiple emails, attempting phone calls, and using chat support—often with no response. Delays in notifications, missing luggage options, and last-minute itinerary changes have caused significant inconvenience and extra expenses for travelers. Overall, the feedback in Travelfrom Reviews suggests that the platform is currently unreliable, particularly for urgent travel or complex itineraries. Potential travelers are advised to exercise caution, confirm bookings immediately, and consider alternative booking platforms for critical trips.
FengTan
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Travelfrom Reviews: Unreliable Booking, Poor Customer Service, and Frequent Flight Issues
I recently booked a flight through TravelFrom, and my experience was extremely disappointing. My payment was confirmed, but I never received an electronic ticket. Attempts to contact their customer support via email, phone, and chat went unanswered for days. In another instance, my flight was canceled without notice, forcing me to rearrange hotels and book alternative tickets at a significant extra cost. TravelFrom consistently shows slow or non-existent support, unreliable bookings, and poor communication, which can turn urgent travel plans into stressful situations. Based on my experience and multiple reports from other travelers, I cannot recommend using TravelFrom.
ChengHsueh
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Travelfrom Reviews – Unreliable Service and Poor Customer Support
I booked a flight through Travelfrom, and the experience was extremely disappointing. My payment was confirmed, but I never received the electronic ticket. Despite multiple emails, phone calls, and chat attempts over several days, I received no response from their support team. Their online check-in system didn’t work, and I faced unexpected fees for luggage and other services that weren’t properly included. The lack of communication caused me to miss my original flight, rearrange hotel bookings, and purchase last-minute tickets at a much higher cost. This not only wasted my time but also caused significant financial loss. Travelfrom’s customer service is unhelpful, slow, and often unresponsive, leaving travelers in stressful situations. Based on my experience, Travelfrom is highly unreliable and not recommended for booking flights. Their service shows little respect for customers, and there’s no guarantee of receiving refunds or proper assistance when things go wrong.
