Travelfrom Reviews

My experience with Travelfrom until now is positive Good price quality of service

I booked our plain tickets via Travelfrom last sunday evening We immediately got a confirmation via email saying that we should receive our tickets within 3 hours Shortly after that email we were told that tickets are delayed due to technical issues I contacted customer service the day after and got a friendly answer very quickly 2 days after booking the tickets they called me that the problem of the delay was solved And I then received the tickets via email as promised All very positive until now so I don t get all the negative reactions here Of course I still have to wait for our travel date to see if everything is all right with the tickets But so far so good

Andriana Nosal helped to find correct

Andriana Nosal helped to find correct airline booking reference number

Anastasia had fast replying

Anastasia had fast replying helpful and honest

They are flat out THIEFS

They are flat out THIEFS locator TPTJARNEBE VERY CAREFUL WITH THIS AGENCY First They try to offer a refund of 71 euros on a ticket of 742 euros when I couldnt travel Then they claimed that their consultancy fee was more than the refund or some nonesense like that so they wouldnt even refund me 71 euros Parallel to this Delta was willing to fully refund me but they didnt get paid by this agency so they couldn t refund me either They are at least trying to give me credit for future travel but this agency are plain thiefs be aware

Contact Skyscanner Paid refund service is worthless

After ordering our ticket including extra refund GUARANTEE service we had to cancel our flight due to valid family circumstances After sending the required documentation our tickets are still not refunded Callservice is polite but doesn t have the right data in their database Please fix this Order DUCLAADU If this doesn t get fixed Sorry but we will contact Skyscanner so future clients will not get trapped like this

Non valid ticket

Booked a domestic flight in Thailand We received the tickets but only the left 2 3rd of the ticket was in the PDF Send a mail to the customer service containing the attachment and much later the day they responded that they didn t understand the problem Replied with a screenshot and a dummy proof explanation and they replied again that they didn t understand the problem Replied again with a super dummy proof answer but no reply came so we went to the airport without proper tickets Luckily AirAsia was very friendly and helped without costs

Total Scam Never use this agency

Bought a ticket from Madrid to Miami for July 9th which I didn t fly because of an extended delay Asked the airline for a refund which they already did to Travelfrom and I have been waiting for the money from TravelFrom since July This is a total scam - DO NOT buy anything from them Save yourself time and money and buy directly from the airline Booking ref 8QQFPUBT

I bought yesterday by mistake tickets

I bought yesterday by mistake tickets in the wrong directions for Nairobi-Mombasa 472 instead of Mombasa-Nairobi 1 hour later I contact the COMPANY to change the flight and the price of the change they offer me was 537 more Wich is the same as if I bought a new flight What I see is that they are keeping the money and it s really sad that companies work like that So I asked for a refund and they said NO I will never recommend a company like this one

Almost a year trying to get money back worst company

It s been a year almost to try to get my money back the airline cancelled just a few hours before departure I have been sending ig many emails takes weeks till they respond and then abviously didn t read my email cause of the questions they ask I again explain it in another mail and again they just don t read it correctly if you want to cancel your future flight noooo I said the airline cancelled allready I was stuck The worst company Fraude

Horrible company and customer service

Horrible company and customer serviceSent us an email that our flight is canceled which we confirmed with American airlines is not canceled They asked us to book another connection but even after 5 hrs no ticket has been recieved We called them already 4 times but each time they say nothing can be confirmedNever ever use this company Its a scam