Treeseedonline Reviews

1 month to receive the seeds

1 month to receive the seeds Women is rude I really don t care how busy they were when you make an order you expect it in a reasonable timescale the first time it was allegedly sent out 2nd class and has never arrived After chasing sent out 1st class signed and got them just before the 1 month anniversary No goodwill gesture just told it was good service considering there were the easter Bank Holidays included in this

Advertising Trident Maple and send out Amur Maple

Trident Maple seeds ordered when grown this year are Amur Maple How can a seed company not know the difference and sell the wrong seeds I have also had contact from another customer on Bonsai UK website that pre warned me they would be Amur Maple after planting them so they are selling wrong product to multiple customers Emailed them but they are totally ignoring me Do not use this company

Sent me the wrong product then ignored my emails

They sent me the wrong product so I wrote to them an email asking them if there was a mistake They kindly apologised and asked to see pictures of the product I received which I sent They never responded back and have ignored all my follow up emails I have received no offer of compensation I have contacted them at least three times afterwards with no response The employee that I dealt with was called Angela

Everything as expected

I ordered some Olive Tree seeds They arrived about a week later They were well packaged and look like nice healthy seeds Edit I followed the instructions they take months to germinate and almost gave up but I now have about 12 healthy Olive tree seedlings

A bit shocked at other reviews

I didn t have any issues with delivery or quality of product so I can t comment on the sending or receiving of communication customer service I did get confirmation of my order and notification of shipping too so I have to say I am a happy customer

Great Value And Service

A fine treeseedonline com experience excellent updates timely delivery and great pricing All good

I m a very long standing customer and

I m a very long standing customer and have spent 5K plus over the years Seldom any issues and never a serious issue Keep it up Michael New order placed

Great service

Received my small order within a few days Well packed and clearly labelled Helpful info re dormancy on the website Thumbs up Happy to recommend and will buy from them again All that remains is for me to try to make them germinate -