Trekwood Reviews

No response for over 10 days

No response for over 10 days JUst shut your doors guys all I see are 1 star reviews and somehow you have 2 5 star rating

Does anybody work there

Does anybody work there Does anybody answer the phone Website sucks I just want to order parts I don t want an estimate Tried several days to get anyone to answer the phone or call me back It s horrible I don t think anybody works there I wonder if this page is a scam It s sad I need parts they have the parts Can t get anybody to answer the phone to order them

Excessive shipping charges

Excessive shipping charges Would not recommend this company Was going to purchase a 21 item that weighed less than a pound Company quoted a shipping charge of nearly 18 for standard shipping What a ripoff

Been back and forth on the phone for 2

Been back and forth on the phone for 2 weeks Still nothing accomplished Email nothing accomplished Just like Keystone do not ever buy a Keystone 1nightmare after another

Was trying to order a grab handle for

Was trying to order a grab handle for our RV and placed the order 2 months ago The order said I would have to wait for a shipping quote That quote never came even after several email requests and phone calls to Trekwood I have given up ever hearing back from this company and consider it a plus that I didn t

Horrible Company - get your parts elsewhere

To make a long story short of dealing with this company I went to order parts from the website and it never worked despite trying several devices on different days So I emailed them the exact name of the parts as they appeared They emailed back and instead of simply stating it was no longer available they conveniently decided to word it as the light you provided is stocked and I provided the speaker that I can get that is also stocked duping me into thinking it was available I m a reasonable person and am not looking to be difficult but DO NOT ORDER from this company

Site stock offerings are impressive but

Site stock offerings are impressive but that is all No response via phone no response from numerous emails Placed two different orders for my Keystone Cougar the online order said Trekwood would respond with shipping amount Haven t heard anything in over two weeks What kind of online retailer take order but then has to respond with shipping amount Apparently Trekwood doesn t care and has bigger customers Don t waste your time

Attempted many times to get a shipping

Attempted many times to get a shipping quote on an RV door No answer via customer service or their online request Will shop elsewhere for my RV needs